Salesforce Data Cloud / Customer Data Platform (CDP) Consultant (Remote)

Job Title - Salesforce Data Cloud / Customer Data Platform (CDP) Consultant (Remote)

Experience - 6 + years

Location - Remote / WFH

Job Summary

We are looking for an experienced Salesforce Data Cloud / Customer Data Platform (CDP) Consultant with strong hands-on experience designing, implementing, and managing Salesforce Data Cloud solutions.

The ideal candidate will have current, practical experience working with Salesforce Data Cloud , including data ingestion, data modeling, identity resolution, calculated insights, data governance, and integration with multiple enterprise data sources.

Candidates without relevant hands-on Salesforce Data Cloud / CDP experience will not be considered.

Key Responsibilities

• Design and implement data ingestion pipelines into Salesforce Data Cloud from multiple sources, including:
• Salesforce CRM and other CRM platforms
• Web and digital channels
• Mobile applications
• Offline and external enterprise systems
• Configure and manage Data Cloud data models , data streams, data mappings, and transformations.
• Implement and manage Identity Resolution rules and reconciliation strategies to create unified customer profiles.
• Develop and maintain Calculated Insights to support business and customer analytics use cases.
• Configure data ingestion, harmonization, and transformation processes to ensure reliable and scalable data flows.
• Establish and maintain data quality, governance, privacy, and compliance standards within Data Cloud.
• Work closely with Data Engineering teams to optimize data pipelines, transformations, integrations, and overall data architecture.
• Troubleshoot data ingestion, mapping, identity resolution, and data quality issues.
• Collaborate with Salesforce architects, developers, data engineers, and business stakeholders to translate business requirements into scalable Data Cloud solutions.
• Support testing, deployment, monitoring, and ongoing optimization of Salesforce Data Cloud implementations.
• Document data models, integrations, data flows, governance processes, and technical solutions.

Required Skills & Experience

• Mandatory: Current hands-on experience with Salesforce Data Cloud / Salesforce CDP.
• Strong understanding of Salesforce Data Cloud architecture and capabilities .
• Hands-on experience with:
• Data Streams and data ingestion
• Data Model Objects (DMOs)
• Data Transformations
• Identity Resolution
• Unified Individual/Customer profiles
• Calculated Insights
• Data governance and data quality
• Experience integrating data from multiple sources such as CRM, web, mobile, APIs, databases, and offline systems .
• Strong understanding of data integration, ETL/ELT, data transformation, and customer data management concepts.
• Experience working with data engineering teams and enterprise data platforms.
• Understanding of data privacy, security, governance, and compliance requirements.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder management skills.

Preferred Qualifications

• Salesforce Data Cloud certification or relevant Salesforce certifications.
• Experience with Salesforce CRM, Marketing Cloud, or other Salesforce platforms.
• Experience with APIs, middleware, ETL tools, SQL, and cloud data platforms.
• Experience working on enterprise-scale customer 360 or CDP implementations.
• Experience in data quality, consent management, and privacy-related initiatives.