Role Purpose:
1. Report Design & Development: Create interactive complex sub-reports drill-down and cross-
tab reports using Crystal Reports Designer.
2. Requirement Gathering: Translate business needs into technical specifications and data models.
3. BO Administration: Work with Central Management Console (CMC) to schedule publish and
manage reports.
4. Data Handling: Write and optimize SQL queries and manage data connections.
5. Universe Design: Develop/maintain Universes (IDT/UDT).
6. Testing & Support: Perform Unit and System testing; troubleshoot reporting issues.
7. System Optimization:Monitor system performance resolve complex technical issues and
manage system upgrades.
8. Support & Troubleshooting:Resolve complex technical issues and provide ongoing support to
ensure system stability.
9. Documentation:Maintain clear and accessible technical documentation to support delivery and
knowledge sharing.
10. Stakeholder Engagement:Communicate effectively with technical and non-technical
stakeholders translating technical concepts into actionable Skills / Technical Knowledge Technical Competencies Required for this role:
5 years of experience in BO crystal report development
Crystal Reports: Expert-level mastery of version 2013/2016/2020 including version upgrades and cross-platform
integration. Expert level in Crystal Reports 2013/2016/2020 and SAP Business Objects XI R2/3.1/4.x
Tools: Experience with Business Objects Enterprise (BI Launchpad) Web Intelligence (WebI) and ETL tools.
Advanced SQL: Deep proficiency in writing complex highly optimized SQL queries stored procedures and triggers.
Database: Strong knowledge of SQL (Oracle SQL Server SAP HANA).
SAP BO Suite: Extensive experience with Information Design Tool (IDT) Central Management Console (CMC) and Web
Intelligence (WebI).
Data Modeling: Expertise in dimensional modeling including Star and Snowflake schemas.
Administration: Competence in Central Management Console (CMC) for user rights management scheduling and server
monitoring
Previous experience:
Worked in any banking sector within IT on digital channels platforms support.
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