SAP CS (Customer Service) Consultant

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Exclusive TCS hiring for SAP CS (Customer Service) Consultant

Job Title: SAP CS (Customer Service) Consultant

Experience Range:5- 12 Years

Location: Kolkata

Mode of Interview: In-Person/ Face to Face

Date of Interview: 12-Sep-26

Time: 9am to 2pm

Minimum Qualification: 15 years of full-time education

SAP CS Functional Expertise

• SAP Customer Service (CS)
• Service Notifications
• Service Orders
• Service Contracts
• Service Quotations
• Warranty Processing
• Installed Base Management
• Serial Number Management
• Repair Management
• Service Billing

Integration Knowledge

• SAP SD (Sales & Distribution)
• SAP PM / EAM (Plant Maintenance)
• SAP MM (Materials Management)
• SAP FI/CO
• SAP CRM (Preferred)

SAP S/4HANA

• S/4HANA Service Management
• Business Partner Concept
• Fiori Applications
• Embedded Analytics

Preferred Skills

• SAP FSM (Field Service Management)
• SAP CRM Service
• SAP Service Cloud
• SAP Asset Manager
• Mobility Solutions
• SAP Fiori
• SAP BTP Exposure

Required Experience

• 5+ years of SAP CS experience.
• Minimum 1 to 2 end-to-end implementations.
• Experience in support and enhancement projects.
• Strong integration experience with SD and PM/EAM modules.
• Experience in service lifecycle management and aftermarket services.

Roles & Responsibilities

• Configure SAP CS business processes.
• Conduct workshops and requirement-gathering sessions.
• Create Functional Specifications (FS).
• Coordinate developments with ABAP teams.
• Execute SIT/UAT testing.
• Support cutover and go-live activities.
• Resolve production issues and change requests.