About the Role
GEMSRoyal Dubai School is seeking a professional, friendly, and highly organised UAE National Receptionist to be the first point of contact for our school community. This is a key front-facing role where you will represent the school’s values and ensure every visitor, parent, staff member, and student receives a warm and efficient welcome. This position requires immediate commencement.
As the face of the school, you will play a vital role in delivering outstanding customer service and supporting the smooth day-to-day operation of the school office.
Key Responsibilities
- Act as the first point of contact for all visitors, parents, students, and staff
- Answer telephone calls promptly, courteously, and direct enquiries appropriately
- Provide accurate information regarding admissions, curriculum, school events, and activities
- Welcome all visitors and ensure a professional and friendly reception experience
- Maintain a clean, organised, and presentable reception area at all times
- Manage the visitor register and coordinate school tours
- Support communication of school events through daily bulletins and updates
- Handle incoming and outgoing mail and coordinate courier services
- Provide general administrative and secretarial support as required
- Ensure compliance with all GEMS policies, procedures, and safeguarding standards
- Support school operations by attending meetings and contributing where required
- Carry out additional duties as directed by the line manager
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