Alpha Energy is a part of Al Masaood energy, Al Masaood Energy is one of the first established oil & gas suppliers and contractors in the United Arab Emirates was founded in 1971. With over 50 years of expertise in both upstream and downstream operations and a workforce of over 850 headcounts, Al Masaood Energy provides advanced petroleum services and supplies throughout the UAE, the Middle East, North Africa, and the Eastern Mediterranean.
About the Position:
Manages front desk and reception operations by welcoming visitors, handling calls, mail, and inquiries, and ensuring a professional and secure office environment. Provides administrative and logistical support, coordinates supplier and shipment activities, maintains records, and acts as a key point of communication between internal teams and external stakeholders.
Key Responsibility:
- Act as the first point of contact by welcoming visitors, directing them appropriately, and notifying relevant staff of their arrival.
- Answer, screen, and route incoming phone calls and emails professionally, providing accurate information when required.
- Gate pass handling, Receive, sort, and distribute daily mail, deliveries, and correspondence in a timely and organized manner.
- Coordinate and route customer and supplier inquiries to the appropriate departments or personnel.
- Arrange drivers’ schedules for purchase order collections and coordinate shipment bookings while tracking incoming deliveries.
- Receive, record, and distribute customer and supplier invoices to the relevant departments.
- Perform general clerical and administrative duties such as filing, scanning, photocopying, and document control.
- Support effective communication between teams by documenting actions, highlighting irregularities, and following up on ongoing needs.
- Maintain office security by controlling access at reception, managing visitor logs and informing concerned staff prior to visits.
- Carry out other reception or administrative duties as assigned by the direct manager.
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