ras al khaimah, ras al khaimah, United Arab Emirates Unknown Posted Today
Team Leadership: Supervise and lead the security team ensuring all security personnel are well-trained follow procedures and perform their duties to the highest standard.
Security Operations: Oversee the daily operations of security systems including surveillance access control and alarm systems to ensure the safety and security of the property.
Incident Management: Respond quickly and effectively to security incidents emergencies or disturbances. Investigate and document incidents preparing reports and taking appropriate follow-up action.
Monitoring & Surveillance: Monitor CCTV systems alarm systems and conduct regular patrols to detect any potential security risks or breaches.
Guest and Staff Safety: Maintain a visible presence on the property to ensure the safety and well-being of guests and staff. Provide assistance and guidance to both employees and guests when needed.
Emergency Response: Lead emergency response procedures during evacuations first-aid events and fire drills ensuring that all staff and guests adhere to safety protocols.
Training & Development: Provide on-the-job training and guidance to security personnel to ensure they remain updated on procedures emergency protocols and best security practices.
Incident Reporting: Maintain accurate logs of all security-related incidents suspicious activities and accidents and prepare regular reports for management.
Collaboration with Departments: Work closely with other departments such as housekeeping maintenance and front desk to ensure the security of all areas particularly high-risk zones and special events.
Security Systems Maintenance: Ensure that all security systems (CCTV access control alarms) are functioning properly and report any malfunctions to the appropriate department for repair.
Compliance with Security Procedures: Ensure the property complies with all relevant local security laws and regulations company policies and industry best practices.
Qualifications :
Education: High School diploma or equivalent; further qualifications in security management or related fields are a plus.
Experience: Minimum of 3-5 years of experience in security with at least 2 years in a supervisory role preferably within the hospitality or luxury industry.
Leadership Skills: Proven experience in leading and managing a security team ensuring high performance and adherence to security protocols.
Crisis Management: Ability to handle security crises with professionalism and calm leading the team effectively during emergencies.
Knowledge of Security Systems: Strong working knowledge of CCTV access control systems alarm systems and general security procedures.
Communication Skills: Excellent verbal and written communication skills with the ability to create reports communicate effectively with team members and interact with guests and employees.
Attention to Detail: A sharp eye for detecting security risks and potential hazards along with a strong focus on following up on every security concern.
Problem-Solving Skills: Excellent ability to analyze security situations make quick decisions and implement effective solutions.
Physical Stamina: Ability to remain active patrol large areas and respond to security issues in physically demanding conditions.
Customer Service Orientation: A professional approachable and courteous demeanor when interacting with guests and staff.
Technology Proficiency: Competent in the use of security technologies and basic office software (Word Excel etc.).