Security Officer

Job Description

The successful candidate should have excellent observation and communication skills a professional appearance and the ability to remain calm and effective in emergency or challenging situations

Key Responsibilities

• Maintain a safe and secure environment for hotel guests colleagues visitors and property
• Monitor hotel premises including guest areas entrances exits back-of-house areas parking areas and other designated locations
• Conduct regular patrols and security inspections throughout the hotel
• Monitor CCTV systems and report any suspicious or unusual activity
• Control access to restricted and back-of-house areas in accordance with hotel procedures
• Verify identification and authorization of colleagues contractors visitors and suppliers when required
• Respond promptly and professionally to security incidents disturbances emergencies and guest concerns
• Prepare accurate incident reports and maintain proper security records and logs
• Assist in handling lost and found items according to hotel procedures
• Support the hotel during emergency situations evacuations fire alarms and other safety-related incidents
• Coordinate with the Security Supervisor Duty Manager and relevant departments when dealing with incidents
• Liaise with local authorities and emergency services when required and as directed by management
• Ensure compliance with hotel security policies procedures and standards
• Monitor deliveries service entrances and movement of goods when required
• Assist in maintaining discipline and enforcing hotel policies in a professional and respectful manner
• Protect hotel assets equipment and facilities from theft damage or unauthorized access
• Maintain confidentiality regarding guest information hotel operations and security matters
• Provide professional assistance to guests and colleagues while maintaining a security-focused approach
• Perform any other duties assigned by the Security Management

Qualifications

• Previous experience as a Security Officer or in a similar security role preferably within a hotel resort or hospitality environment
• Hospitality or luxury hotel security experience is an advantage
• Good knowledge of security procedures emergency response and basic safety practices
• Strong observation and attention to detail
• Excellent communication and interpersonal skills
• Ability to remain calm and professional under pressure
• Physically fit and capable of standing and walking for extended periods
• Professional appearance and attitude
• Ability to work shifts including nights weekends and public holidays
• Basic computer skills and ability to complete reports and security logs
• Good command of English additional languages are an advantage
• Relevant security training or certification is preferred
• Previous experience as a Security Officer or in a similar security role, preferably within a hotel, resort, or hospitality environment.
• Hospitality or luxury hotel security experience is an advantage.
• Good knowledge of security procedures, emergency response, and basic safety practices.
• Strong observation and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Physically fit and capable of standing and walking for extended periods.
• Professional appearance and attitude.
• Ability to work shifts, including nights, weekends, and public holidays.
• Basic computer skills and ability to complete reports and security logs.
• Good command of English; additional languages are an advantage.
• Relevant security training or certification is preferred.

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