Security Project Manager - QA/QC & Automation

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Position Summary

We are seeking a highly experienced Physical Security Project Manager (SPM) who has passion to lead the delivery of physical security systems for new office and facility builds, and who will also own GSIS QA / QC governance and the automation program that scales the DEC practice. This role will serve as primary point of coordination across internal teams, vendors, and construction partners to ensure systems are implemented on time, on budget, and aligned with GSIS standards. The SPM will manage the complete project lifecycle from project inception through operational handover, and will own change management and the exception process for the contract document set and deployed systems while building the automations, AI-assisted workflows, and internal tooling that reduce consultant and PM hours and drive global standards compliance. The ideal candidate is familiar with electronic security systems design, document control and QA governance, hands-on tool building (BIM add-ins, scripting, web utilities), and thrives in a fast-paced, multi-stakeholder environment.

Key Responsibilities

Physical Security Project Management: Office Build-Out (50%)

Project Execution | Design Engineering | Stakeholder Coordination

● Ownership of project schedules and plans, budgets, correspondence, communication, coordination, meeting documentation, project document organization

● Produce request for proposals (RFP’s), review vendor proposals (design consultants, security integrators, service and manufacturer partners) evaluate for competitive scope and pricing, process and manage purchase and change orders for facilities and office build projects

● Perform iterative reviews of contract requirements and associated progress; communicate and enforce with vendor partners

● Lead integration bid process activities, including organization and packaging of Contract Documentation, RFP release and response review, response to bid requests-for-information (RFI’s), interviews, proposal review, recommendation, selection, and award

● Attend new build kickoff site visits to evaluate space aspects, identify challenges and opportunities for systems technology implementation and design engineering approach

● Review and negotiate lease contracts, perform feasibility and due diligence efforts, and collaborate with internal teams to assess site-specific zoning requirements, security risks and mitigation strategies, global and region-specific threat profiles

● Oversee contracted design engineering consultants to ensure project Contract Documents (drawings, specifications, ancillary documents) are complete, accurate, coordinated and aligned with Real Estate, GSIS requirements and overall business drivers

● Track coordination elements between design engineering consultants and associated project disciplines (architectural, electrical / fire alarm, network, AV/VC, etc.); manage Contract Documentation backcheck process

Construction Administration | Programming & Commissioning | Operational Handover

● Lead construction kickoff activities, including security integration schedule creation and dependencies, risk identification and mitigation, kickoff and recurring coordination meetings

● Interface with General Contractor, associated construction teams, and construction execution platforms to manage process and communication protocols

● Manage submittal and RFI review and approval processes

● Liaison between design consultants, security integrators and internal operations teams to streamline security systems programming, on-site acceptance testing and commissioning

● Travel to project sites to oversee thorough acceptance testing and validation of all security systems functionality, aligned with standards, and global and site-specific operational needs

● Manage punch list items to ensure adherence to Contract Documentation for integration sign-off

● Collect and organize closeout documentation, and manage systems operational training strategy with Regional Security Managers and Facilities stakeholders

Quality Assurance / Quality Control (QA / QC)

● Collaborate with internal stakeholders to develop and continuously evolve standard documentation, processes, templates, checklists, and automations

● Perform iterative reviews of DEC documentation, and consult with Global Security Technology Lead to manage process for updates aligned with systems technology, standards and BOD updates

● Produce and actively update tracking, change management and exception evaluations

● Align QA tools across business units and drive global standards, documenting regional variances

● Own / develop vendor key performance indicators (KPIs) and quarterly business reviews (QBRs)

● Collect feedback from security operations, integration vendors, and other construction partners to inform continuous development of project management, design engineering, systems technology, and standard operating procedures

● Provide overall project and program status presentations to the Physical Security DEC Manager with focus on priority improvement recommendations

Program Strategy Focus: QA / QC + Automation (50%)

QA / QC Governance

● Own GSIS QA / QC governance, change-management, and the exception process for the contract document set and deployed systems

● Align QA tools across business units, drive global standards compliance, and document regional variances

● Produce change-management, exception, and tracking logs; report priority-improvement recommendations to the DEC Manager

Automation + Internal Tooling

● Build and maintain automations and AI-assisted workflows (template propagation, drawing markup, schedule generation, spec cross-checks) that reduce consultant and PM hours

● Develop internal tooling — BIM add-ins, web utilities, scripted document generation — with internal IT / software partners under sustainable internal-tool practices

● Create iterative processes to pull lessons learned, unique project approaches, and elevated workflows from each stage of the full project lifecycle to improve standards, templates and tools

● Establish a recurring process to capture lessons learned, effective project approaches, and workflow improvements at each phase of the project lifecycle, and apply them to update standards, templates, and tools

● Develop methods and tools to generate tailored versions of standards, playbooks, and template project documents filtered for a project's region, build type, and stakeholder groups

Qualifications

Primary Skillsets & Preferred Experience

● Minimum 7+ years of project management, QA/QC and automation experience, preferably in security / design / construction

● Bachelor's degree in Engineering, Construction Management, Computer Science, or related field

● PMP, CAPM, PSP, CPP or equivalent certifications preferred

● Willingness to travel up to 20% for site visits and commissioning

● Proven track record managing multiple concurrent projects

● Strong experience with budget and stakeholder management, technical vendors and partners

● Ability to interpret design and construction documents, building codes & compliance requirements

● Demonstrated experience owning QA / QC governance, document control, change management and exception processes for a design / construction document set

● Hands-on experience building automations and internal tools: scripting (e.g., Python / JavaScript), Revit / BIM API add-ins (Dynamo, pyRevit, C#), Bluebeam scripting, web utilities, and AI-assisted document workflows

● Experience with global enterprise-scale corporate real estate deployments and enterprise-level Access Control, Video Surveillance & Management, Intercommunication, Radio and Visitor Management systems, Integrated Security Platforms

● Familiarity with cloud-based access control, facial authentication, AI/analytics systems, protective design elements / CPTED principles, network integration and IP-based device deployment

● Application and operating systems familiarity: Apple OS, Google Suite, Bluebeam, Revit / AutoCAD, Asana, Smartsheet, MS Project, Procore, PlanGrid, Autodesk Construction Cloud

Personal Attributes

● Organized and detail-oriented, comfortable with ambiguity and change, ability to manage competing priorities and tight deadlines

● Strong critical thinking and problem-solving abilities; working knowledge of project management methodologies and best practices

● Builder mindset; identifies repetitive work and replaces it with durable, well-documented tooling

● Self-aware and self-motivated with strong bias for action, ability to pivot to "priority zero" items

● Professional and collaborative with excellent written, verbal and interpersonal skills

● Ability to work in active construction environments

● Strong alignment with company values and philosophies

Locations :

New York, NY

Washington, DC

Seattle, WA

Boston, MA

Compensation

Estimated Pay Range: 170k-190k USD per year

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location