ABOUT OOLIO:
Oolio is a leading B2B SaaS platform transforming how hospitality venues operate and grow. Trusted by more than 22,000 venues, we power mission-critical POS, payments, online ordering, kiosks, loyalty, kitchen management, and real-time insights — all within one connected ecosystem.
We are building the operating system for modern hospitality — simplifying complex operations, accelerating service, and unlocking smarter, data-driven decisions. Built by hospitality professionals with decades of industry experience, we understand the realities of every shift, every service rush, and every guest interaction. From cafés and quick-service restaurants to pubs, multi-site groups, and stadiums, Oolio enables venues to operate seamlessly at scale. With next-business-day settlements, powerful third-party integrations, and 24/7 real human support, we go beyond software — we become long-term partners in growth.
As a rapidly scaling product-led organisation, we’re shaping the future of hospitality technology.
We build the technology backbone that powers modern hospitality businesses to perform, compete, and thrive at scale.
JOB DESCRIPTION:
At Oolio, Senior Backend Engineers – Golang are hands-on engineers who design, build, and operate scalable, reliable, and high-performance backend systems. You will take ownership across the backend engineering lifecycle — from technical design and development through testing, deployment, observability, and production support.
The role requires strong expertise in Golang, microservices, distributed systems, APIs, event-driven architectures, cloud-native technologies, and system performance. As AI continues to transform software engineering, you will also be encouraged to leverage AI-powered development tools, automation, and emerging AI capabilities to improve engineering productivity, accelerate delivery, enhance code quality, and solve real-world engineering problems.
The primary focus of this role is hands-on backend engineering , with opportunities to contribute to technical design, architecture decisions, and engineering best practices. You will work closely with Product, Design, Platform, and Engineering teams to build customer-facing products and backend capabilities that support Oolio's growing global platform.
RESPONSIBILITIES:
- Design, develop, test, deploy, and maintain reliable and scalable backend services using Golang.
- Contribute to the design and implementation of scalable microservices with strong emphasis on performance, concurrency, maintainability, and reliability.
- Contribute to technical design and architecture discussions, including HLD/LLD, service boundaries, data flows, and integration patterns.
- Design and implement event-driven systems using asynchronous messaging, queues, pub/sub, and streaming patterns where appropriate.
- Build and maintain RESTful and/or gRPC APIs that power web, mobile, and third-party integrations.
- Work collaboratively across the stack when required, including integration with React and Node.js services to deliver end-to-end product features.
- Develop and operate cloud-native services deployed on AWS, leveraging Kubernetes and Docker for containerized environments.
- Identify and resolve performance, scalability, and reliability bottlenecks as product usage and customer scale increase.
- Implement effective testing strategies including unit, integration, contract, and performance testing.
- Contribute to observability best practices including structured logging, monitoring, metrics, tracing, and alerting.
- Participate in code reviews and contribute to improving engineering standards, coding practices, and overall code quality.
- Troubleshoot production issues, perform root cause analysis, and implement sustainable fixes to prevent recurrence.
- Collaborate with other engineers to deliver high-quality solutions within agreed timelines.
- Mentor and support junior and mid-level engineers through code reviews, technical discussions, and knowledge sharing.
- Leverage AI-powered development tools and automation to improve development productivity, code quality, testing, documentation, and software delivery.
- Explore and adopt relevant AI capabilities and engineering tools that can solve practical software development and operational challenges.
REQUIREMENTS:
Role: Senior Backend Engineer (Product Engineering) – final role will depend on candidate experience, credentials, and interview outcomes
Experience: 5 – 9 Years
Education: Preferred – B.Tech/B.E/M.Tech/M.E/MCA/M.S
Technology Stack:
(A) Core Engineering:
Golang, Microservices, Distributed Systems, Event-Driven Architecture, REST APIs, gRPC, System Design (HLD/LLD), Performance Optimization, Testing Frameworks, AI-Powered Development Tooling
(B) Good/Nice to Have:
ReactJS, NodeJS, GraphQL
OTHER REQUIREMENTS:
- Strong hands-on experience building production-grade backend systems in SaaS or product-based organisations.
- Strong expertise in Golang, including concurrency patterns, goroutines, channels, memory management, profiling, and performance optimization.
- Proven experience developing and operating scalable microservices and distributed systems.
- Strong understanding of API design, asynchronous processing, event-driven architectures, and system reliability principles.
- Experience with PostgreSQL, DynamoDB, or similar databases, including schema design, indexing, transactions, and query optimization.
- Hands-on experience with AWS, Kubernetes, Docker, and cloud-native application development.
- Experience with CI/CD pipelines and modern software development and delivery practices.
- Good understanding of observability, monitoring, logging, tracing, fault tolerance, and production reliability.
- Experience troubleshooting production issues, conducting root cause analysis, and implementing long-term improvements.
- Experience working in high-scale or high-transaction environments is highly desirable.
- Practical experience leveraging AI-powered development tools to improve engineering productivity, software quality, and delivery outcomes.
- Exposure to AI-powered workflows across development, testing, documentation, deployment, or operational processes is a plus.
- Strong problem-solving skills and the ability to work effectively in a fast-paced product engineering environment.
- Ability to work collaboratively with cross-functional and engineering teams while taking ownership of assigned services and features.
- Strong focus on writing clean, maintainable, well-tested, and production-ready code.