Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100 countries for our industryleading security user fund transparency trading engine speed deep liquidity and an unmatched portfolio of digitalasset products. Binance offerings range from trading and finance to education research payments institutional services Web3 features and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
As the Growth and Operations Manager at Binance you will play a crucial role in overseeing and optimizing all aspects of payment operations including P2P operations Fiat channel operations sourcing and acquiring channel leads analytics market research GTM (GoToMarket) strategies and project management. You will be responsible for ensuring seamless and efficient payment processes to support our global user base.
Responsibilities
- Strategic Planning: Develop and execute strategies to enhance payment operations efficiency scalability and reliability
- Team Leadership: Lead and motivate a team of payment operations professionals providing guidance support and mentorship to achieve departmental goals
- Process Optimization: Continuously assess and improve payment processes to streamline operations reduce costs and enhance user experience
- Risk Management: Collaborate with the Risk team to implement robust risk management protocols to mitigate fraud and compliance risks associated with payment operations
- Vendor Management: Manage relationships with payment service providers financial institutions and other vendors to ensure optimal service levels and competitive pricing
- Crossfunctional Collaboration: Collaborate with crossfunctional teams including product engineering compliance and customer support to drive alignment and achieve business objectives
- Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor the performance of payment operations analysing data to identify trends issues and opportunities for improvement
- Regulatory Compliance: Ensure compliance with relevant regulatory requirements and industry standards governing payment operations staying informed about changes and updates to regulations
- Market Research and Analytics: Conduct market research and analysis to identify market trends customer preferences and competitive landscape in the payments industry. Utilise analytics to inform strategic decisionmaking and identify opportunities for growth
- GoToMarket (GTM) Strategies : Develop comprehensive GTM strategies for new payment products features and initiatives. Coordinate with marketing sales and business development teams to ensure effective of GTM plans and drive user adoption
- Project Management: Oversee the planning and delivery of payment operations projects ensuring adherence to timelines budgets and quality standards. Utilise project management methodologies and tools to drive project success
Requirements
- Bachelors degree in Business Administration Finance Economics or a related field. Masters degree preferred
- Proven experience 5 years) in payment operations management within the fintech or cryptocurrency industry with a strong understanding of P2P operations fiat channels payment service providers analytics market research GTM strategies and project management
- Demonstrated leadership skills with experience leading and developing highperforming teams
- Strong analytical and problemsolving abilities with the ability to leverage datadriven insights to drive operational improvements and inform strategic decisionmaking
- Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders
- Indepth knowledge of payment systems regulations and compliance requirements with a track record of ensuring regulatory compliance
- Strategic mindset with the ability to develop and execute longterm plans to achieve business objectives
- Resultsoriented approach with a focus on delivering measurable outcomes and driving continuous improvement
- Ability to thrive in a fastpaced and dynamic environment adapting quickly to change and managing competing priorities effectively
- Passion for blockchain technology and cryptocurrencies with a genuine interest in revolutionising the global financial system
Why Binance
Shape the future with the worlds leading blockchain ecosystem
Collaborate with worldclass talent in a usercentric global organization with a flat structure
Tackle unique fastpaced projects with autonomy in an innovative environment
Thrive in a resultsdriven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Workfromhome arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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Required Experience:
Manager
Key Skills
Business Development,Sales Experience,B2B Sales,Marketing,Cold Calling,Account Management,Territory Management,Salesforce,Affiliate Marketing,CRM Software,negotiation,Lead Generation
Employment Type : Full-Time
Experience: years
Vacancy: 1