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- Knowledge of legislative requirements relating to the catering industry.
- Working knowledge of relevant codes of practice/legislation and quality assurance systems.
- Food hygiene and first aid training /certification and evidence of continuous professional development.
- Knowledge of food service, food production and employee management.
- Knowledge of personal health standards.
- Experience in Food Service industry or large volume meal services.
- Strong leadership and team development skills.
- Solid written and verbal communication skills.
- Experience of a commercial approach, devising initiatives to improve the service to the customer.
- Extensive experience of managing a catering service and successfully leading a team of staff in a high volume food production outlet.
- Excellent interpersonal and customer facing skills and the ability to maintain professionalism, display patience, resilience and politeness within a pressurized environment.
- Ability to coordinate and organize the activities of catering personnel to ensure customer satisfaction and increased returns
- ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
- Agility
- AI Fluency
- Catering L3
- Food Presentation L3
- Leadership
- Quality
- Quality and Safety L3
- Resilience
- Site Planning and Preparation L3
Education
Bachelor's Degree in Hospitality or Food and Beverage related course
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