Position: Senior Collections Specialist
Location: Midtown, NYC (In-Office)
Salary: $100k – $110k + Bonus
NYC based Commercial and Residential Real Estate firm seeks a Collations Manager to join their Team.
Responsibilities
- Manage the daily collections process including preparing deposits and posting receipts for high volume of commercial and residential tenants
- Use of online and RDC banking
- Manage Partner Capital Call Receipts – and follow up with partner offices and post receipts
- Manage Tenant Security Deposits
- Maintain and review Tenant Sales Reports and monitor Breakpoint balances
- Monitor accounts receivable aging and follow up on outstanding balances
- Contact tenants regarding past-due rents, additional charges, and other receivables and following through with tenants to secure payment
- Maintain accurate tenant account information and collection notes in MRI
- Research and resolve billing discrepancies and tenant account issues
- Monthly collections meeting with Senior Management to resolve outstanding balances
- Track payment arrangements and ensure timely follow-up
- Assist with month-end AR reporting and reconciliations
- Escalate delinquent accounts and assist with legal collections when necessary
- Maintain organized documentation of all collection activity
- Provide regular reporting on aging, delinquency, and collection status
- Annual CAM Reconciliations – coordinate invoices/backup for all charges for each tenant and coordinate any related inquiries or disputes between tenant and Accounting Dept.
Qualifications
- 4-5+ years of commercial real estate collections or accounts receivable experience
- Strong knowledge of commercial lease billing and tenant receivables
- MRI experience required
- Proficiency with Microsoft Excel
- Professional and confident when communicating with tenants and internal teams
- Commercial real estate experience is strongly preferred.
- Familiarity with lease agreements, loan documents, and legal collection processes.
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