Justlife is seeking a Senior Performance & Training Specialist in Dubai to own quality audits across in-house and vendor teams, seven days a week. You will design AI-handling standards, validate changes before rollout, and coach teams to sustain high calibration across CSAT and audit accuracy.
You will work closely with Product and Ops to surface patterns, defend findings to stakeholders, and ensure knowledge bases stay current. Arabic and English fluency is essential for UAE and KSA teams.
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