Senior Developer

At Penta Consulting, we understand that technology is only as powerful as the people behind it. As a leading provider of Technology resource Solutions, our mission is to empower businesses with the right talent and expertise to drive their digital transformation.

With over 28 years of experience, we have built a strong reputation for delivering high-quality resources across various domains, including software development, artificial intelligence, project management, architecture, cloud computing, cybersecurity, and data analytics. Our network of Global clients relies on Penta’s team of technology experts to deeply understand their unique needs and provide tailored solutions that drive innovation and operational excellence.

We remain committed to being a trusted partner for our clients, providing them with the resources they need to stay ahead in an ever-evolving technological landscape. Behind the people powering your technology, you’ll find Penta Consulting.

Senior Developer / SME – Oracle Access Portal (OAP CRM)

Are you a highly skilled Full Stack Developer with deep expertise in Oracle Access Portal (OAP CRM) and telecom customer management systems?

We're seeking a Senior Software Engineer / SME with 8-10+ years of experience designing, developing, and supporting enterprise-scale CRM applications within the telecommunications sector. This role offers the opportunity to lead the development of critical customer lifecycle, subscription management, and business operations platforms using PHP, Oracle Database, and modern web technologies.

What You'll Be Doing:

As a Senior Developer / SME, you will play a key role in designing and delivering scalable Oracle Access Portal (OAP) solutions that support customer onboarding, account management, billing operations, and service delivery across a large enterprise telecom environment.

You will work closely with business stakeholders, architects, and operational teams to build secure, high-performing applications that support complex workflows and customer journeys.

Key Responsibilities:

• Design, develop, and enhance enterprise applications using PHP Yii2 Framework
• Build and maintain telecom CRM solutions supporting customer and service lifecycle management
• Develop scalable and modular application architectures
• Frontend development
• Backend services
• Oracle Database integration
• Develop and maintain robust Role-Based Access Control (RBAC) frameworks
• Implement secure authentication, authorization, and application security best practices
• Deliver audit logging and operational tracking for critical business functions

Support:

• Customer & Account Management
• Service Management
• Billing & Financial Operations
• Customer Operations
• Monitoring & Tracking
• Deliver complex business workflows and process automation

Implement:

• Real-time validation (blur, tab, submit)
• Grid-based data management
• Data filtering and synchronization
• Data movement and workflow controls
• Diagnose and resolve complex UI and application performance issues

Required Skills & Experience:

• Telecom CRM Development
• Oracle Access Portal (OAP)
• CRM Application Development
• Telecom Domain Experience
• Customer Lifecycle Management
• Role-Based Access Control (RBAC)

Development Technologies:

• PHP
• Yii2 Framework
• Oracle Database
• SQL
• PL/SQL

Front-End Technologies:

• HTML5
• CSS / CSS3
• jQuery
• AJAX

APIs & Security:

• REST APIs
• Authorization Frameworks
• Audit Logging
• Application Security Best Practices

Infrastructure:

• Unix

What We're Looking For:

• 8-10+ years of commercial software engineering experience
• Proven experience developing telecom CRM and customer management applications
• Deep understanding of customer operations and telecom workflows
• Experience building secure, enterprise-grade applications
• Strong debugging, troubleshooting, and performance optimization skills
• Ability to work independently as a Subject Matter Expert (SME)

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