KONE certified as a Top Employer in UAE Qatar KSA and Oman is committed to creating a better work environment through excellent people practices. We prioritize our employees wellbeing and foster a workplace that values collaboration diversity growth and efficiency.
The Senior Installation Engineer is accountable for safe highquality and efficient installation of the KONE solution adhering to the agreed scope of work schedule and budget he/she ensures proper site preparation and readiness leads the installation team verifies the installation deliverables coordinates with the builder and other contractors and ensures readiness for customer and maintenance handovers.
Responsible for following and continually improving standard ways of working in adherence to Lean principles. Proactively leads the installation teams to prevent interruptions and ensure smooth installation flow. Serves as the KONE interface with the customer and other stakeholders throughout the installation process supporting Sales CSE and Project Manager as needed.
Key Responsibilities:
Site supervision:
Accountable for safety quality and productivity during installation and handovers and for raising and actioning corrective actions to any detected nonconformities.
Responsible for the use of correct KONE installation methods and tools by the installation team and for proper risk assessment for parts of installation where KONE method is not feasible.
Responsible for proactive site preparations site readiness customer deliverables to KONE site visits and audits including resolution of nonconformities with customer (supported by Project Manager as needed)
Responsible for verifying the site plan and field cost management as part of the predelivery review assuming site responsibility and thereafter installation activities and handovers.
Responsible for maintaining realistic MS 3c (material delivery to site) throughout the Splan and for confirming of Splan milestones 3 5z.
Active support to Project Manager and Project Admin for the verification of payment status according to Splan concept and contract terms
Responsible for planning and organizing installation activities site storage and logistics and needed resources and tools.
Requests materials to site (MS 3x) confirms arrival of KONE materials to site (MS 3c) receives other materials and services at the site and performs Goods Receipt.
Performs handover to installation team (KONE and subcontractors) clarifying the scope of work completion date and other necessary customer milestone dates as well as target installation hours for own KONE fitters.
Organizes continuous huddles with the installation team to empower them and proactively prevent interruptions ensure smooth continual flow of work on site with a focus on efficiency and waste reduction.
Achieves targets for variation sales and change orders during installation ensures costs attributable to others are claimed and collected.
Verifies quality of installation and ensures installation the scope of work is completed. Is accountable for final testing of the equipment and for closing any raised items (tester customer third party inspector as is applicable). Completes a successful handover to maintenance.
Responsible for quality claims / feedbacks time sheet approvals installation documentation reporting of installation progress status cost accumulation and risks and managing schedule and other changes.
Responsible for the management of environmental aspects of the installation (waste and hazardous material handling).
Customer Relationship management:
Acts as the primary contact for the customer regarding site management proactively communicating and using related tools.
Ensures customer satisfaction with proactive and timely communication professional installation process as well as safety and quality of installation.
People leadership and subcontractor relations:
Responsible for verifying that installers testers and other contractors on site are trained certified competent and capable of performing each installation task.
Accountable for site operatives safety motivation and wellbeing.
Responsible for identifying Installation operative training needs and communicating these to respective line managers HR installation subcontracting companies and procurement.
Responsible for managing and developing the performance of the team and individuals.
Responsible for developing and maintaining a proactive and professional relationship with subcontractors installation team and ensures they meet their commitments.
Continual improvement:
Responsible to follow and continually improve standard ways of working according to LEAN principles.
Motivates and empowers the installation team to identify waste and make improvements with a focus on teamwork and collaboration.
Supports and coaches the installation team to improve their standard ways of working.
Continually identifies and shares opportunities root causes and improvement ideas with the team and other collaborators applying lean tools (Go & See retrospectives improvement sessions).
Promotes success stories of team improvements recognizing and rewarding efforts to drive continuous improvement.
Are you the one
Bachelors Degree in Engineering
Minimum5 years of Elevators & Escalators experience with a proven track record in a similar role
Strong leadership skills and ability to manage teams on site
Customer centric with excellent communications skills
Excellent health and safety knowledge is essential for this role
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where coworkers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
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