Senior IT Engineer - Executive Level

Responsibilities

• Provide IT and desktop support to senior executives, VIP users, and top management
• Troubleshoot laptops, desktops, printers, software, hardware, and network issues
• Support Windows OS, MS Office 365, Outlook, Teams, and other IT applications
• Handle IT incidents, service requests, installations, and configurations
• Provide onsite and remote technical support with minimal downtime
• Coordinate with internal IT teams to resolve complex technical issues
• Maintain professional communication and deliver excellent customer service

Requirements

• Experience in IT Support, Desktop Support, End User Support, or Executive/VIP IT Support.
• Strong knowledge of Windows, Office 365, hardware, software, and basic networking.
• Excellent English communication and interpersonal skills.
• Professional appearance, presentation, and ability to interact confidently with senior management.
• Ability to handle confidential information and urgent IT issues.
• Must be based in the UAE and available for face-to-face interviews in Abu Dhabi.

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