Senior IT System Administrator at Helitrope Ventures

This Full time on site position offers great opportunities for career growth. We are seeking a highly skilled and forward-thinking System Administrator to oversee, optimize, and secure our organization's IT infrastructure. The ideal candidate will bring proven expertise in system administration, cloud and hybrid environments, automation, and cybersecurity best practices. This role requires a proactive problem-solver who ensures high availability, reliability, and performance of critical systems while supporting end-users with professionalism and efficiency. The System Administrator will play a key role in driving operational excellence, strengthening security posture, and supporting the organization's evolving digital transformation initiatives.

KEY RESPONSIBILITIES

System Maintenance & Monitoring

• Install, configure, and maintain operating systems, applications, and enterprise software.
• Continuously monitor system performance, diagnose issues, and optimize resource utilization.
• Apply regular updates, security patches, and upgrades to ensure stability, compliance, and functionality.

User & Identity Management

• Create, modify, and manage user accounts in alignment with company policies and compliance standards.
• Administer permissions, access controls, and security settings across on-premises and cloud platforms.
• Provide timely technical support for account- and access-related issues.

Network Administration

• Configure and maintain wired and wireless network infrastructure, including routers, switches, and access points.
• Monitor network traffic and performance, troubleshoot connectivity issues, and optimize bandwidth usage.
• Implement and maintain network security measures such as firewalls, intrusion detection/prevention systems, and zero-trust access controls.

Data Protection & Backup

• Develop and enforce data backup, recovery, and retention strategies to safeguard business-critical information.
• Perform routine backups, conduct recovery testing, and ensure compliance with business continuity requirements.
• Respond to data loss incidents with rapid recovery and remediation.

Security & Compliance Management

• Enforce IT security policies, standards, and best practices across systems and networks.
• Perform regular security audits, vulnerability assessments, and risk mitigation activities.
• Investigate and respond to security incidents, ensuring corrective and preventive actions are implemented.

Server & Cloud Infrastructure

• Administer physical servers, virtualization platforms, and hybrid cloud environments (AWS, Azure, etc.).
• Manage and configure core infrastructure services, including DNS, DHCP, email, and web services.
• Ensure server performance, scalability, and high availability through proactive monitoring and maintenance.

Documentation & Reporting

• Maintain up-to-date documentation of system configurations, standard operating procedures, and troubleshooting guides.
• Generate reports on infrastructure performance, security events, and compliance status for management review.
• Maintain accurate inventory of IT assets, licenses, and resource allocations.

Collaboration & User Support

• Partner with IT and business teams to support ongoing projects and technology initiatives.
• Provide training, guidance, and user-friendly documentation to improve digital literacy across the organization.
• Serve as a subject matter expert for system administration and infrastructure-related topics.

Licensing, Subscriptions & Renewals

• Manage renewals for software licenses, cloud services, email hosting, antivirus, and endpoint protection solutions.
• Track subscription lifecycles, negotiate renewals, and ensure compliance with vendor agreements.
• Optimize service usage and costs through proactive vendor and license management.

Qualifications

• Experience: Minimum 4-5 years of professional experience as a System Administrator, Network Administrator, or in a similar infrastructure-focused role.
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field; advanced certifications and/or equivalent hands-on experience will also be considered.
• Certifications (Preferred/Advantageous): Microsoft (MCSA/MCSE), Cisco (CCNA/CCNP), CompTIA (Security+, Network+, Linux+), VMware, Red Hat, AWS/Azure/GCP Cloud Certifications, and ITIL.
• Technical Knowledge: Strong understanding of system, server, and network administration across hybrid infrastructures, including virtualization platforms, cloud services, and containerized environments.
• Systems Expertise: Hands-on experience with Windows and Linux server environments, Active Directory, DNS, DHCP, identity management, and firewall/security configurations.
• Automation & Scripting: Proficiency in scripting languages (e.g., PowerShell, Bash, Python) and experience with automation/orchestration tools (e.g., Ansible, Puppet, Terraform).
• Monitoring & Resilience: Experience implementing and managing monitoring tools, backup strategies, and disaster recovery/business continuity planning.
• Security Competency: Knowledge of cybersecurity principles, endpoint protection, vulnerability management, zero-trust frameworks, and compliance standards (ISO, NIST, GDPR, HIPAA).
• Problem-Solving Skills: Strong troubleshooting, diagnostic, and root-cause analysis capabilities to quickly resolve complex technical issues.
• Soft Skills: Excellent communication, documentation, and collaboration abilities to work effectively with both technical and non-technical teams.
• Professional Attributes: Proactive, detail-oriented, critical thinker with a strong security-first mindset and a continuous improvement approach.

Job Type: Full-time Pay: QAR5,000.00 - QAR7,000.00 per month Ability to commute/relocate: Doha: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: IT / System Administration: 5 years (Required) Language: English (Required) License/Certification: Passport (Required) Willingness to travel: 75% (Preferred) Work Location: In person

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