Senior IT Voice & Collaboration Engineer

We’re Hiring | Senior IT Voice & Collaboration Engineer

We are looking for an experienced professional to lead the implementation and support of enterprise voice, collaboration and supporting network infrastructure for our client in Dubai.

Experience: 6-8+ years

Key Responsibilities

• Design, implement and maintain VoIP and telephony systems.


• Support collaboration platforms such as Cisco CUCM, Webex, Avaya, Microsoft Teams Voice and Asterisk.


• Manage supporting LAN/WAN, routers, switches and wireless infrastructure.


• Troubleshoot voice and connectivity issues, ensuring reliable call quality through QoS.


• Handle system migrations, upgrades, security patching and capacity planning.


• Coordinate with vendors, maintain technical documentation and mentor junior engineers.

What We’re Looking For

Hands-on experience in voice/collaboration and network engineering.

CCIE Certification MUST

Strong knowledge of TCP/IP, OSPF, BGP, VLANs, STP, EtherChannel and NAT.

Experience with wireless networks, WLCs, access points and voice optimisation.

Strong troubleshooting, analytical and communication skills.

Bachelor's degree in IT, Computer Science or a related field; Master's preferred.

Exposure to SD-WAN, VPNs, load balancers and network security solutions is an added advantage.

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