Zero One Solutions seeks an experienced Lead Service Management professional in Qatar for an 8-month contract. You will own ITIL/ITSM processes, service integration architecture, and governance, using SMAX, UCMDB, and Universal Discovery to drive enterprise IT service delivery.
You will prepare executive-level reports, design architectures with Microsoft Project, Visio, and PowerPoint, and collaborate with senior leaders and cross-functional teams to ensure service excellence under tight
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