Senior Manager, Patient Programs & HEOR MEA

The Senior Manager Patient Programs & HEOR for LR MEA Markets is responsible for developing implementing and managing patient support programs (PSPs) and health economics and outcomes research (HEOR) strategies to support business objectives within the LR MEA region. This role requires a deep understanding of patient needs market access dynamics and the healthcare landscape in the Middle East.

Key Responsibilities:

Patient Support Programs (PSPs):

• Lead the development implementation and management of innovative PSPs across the LR MEA region ensuring alignment with regional and global strategies.
• Design and execute programs focused on affordability co-pay assistance adherence patient education and testing support.
• Engage with internal and external stakeholders (healthcare providers patient advocacy groups etc.) to ensure successful program execution and optimal reach.
• Monitor and evaluate the effectiveness of PSPs making data-driven adjustments to improve outcomes and maximize impact.
• Forecast budget and manage PSP spending ensuring efficient resource utilization and adherence to financial guidelines.
• Identify unmet needs and gaps in the patient journey designing targeted PSPs to address these challenges.
• Develop and maintain comprehensive program documentation including protocols guidelines reports and training materials.
• Ensure compliance with all relevant regulations industry standards and company policies related to PSP implementation.
• Provide training support and guidance to field teams on PSPs and patient engagement strategies.

Health Economics and Outcomes Research (HEOR):

• Develop Health Technology Assessment (HTA) models to demonstrate product value and optimize reimbursement potential.
• Define and implement pharmacoeconomic models including cost-effectiveness and budget impact analyses to support market access initiatives.
• Evaluate and adapt global HEOR reports for local use tailoring evidence to meet the specific requirements of regional payers and decision-makers.
• Liaise with Global/Regional HEOR teams to understand and implement mid/long-term HEOR strategies.
• Conduct economic evaluations and modeling for Budget Impact Models and Cost-Effectiveness Models.
• Engage with stakeholders to increase awareness and build payer capabilities about HTA.
• Integrate local legislations in the strategies and action plans for BMS products.
• Collect and analyze outcomes research health economics and budget impact data and translate it into meaningful relevant datasets.
• Might undertake pricing analysis for BMS & competition manage the pricing approval process elaborates pricing declarations on behalf of BMS if requested

Governance:

• Contribute to pricing and Market Access strategies to support companys business objectives.
• Manage budget and resource allocation for HEOR and market access projects finance monitoring and APEX system oversight & governance.

Qualifications & Experience:

• University education (life sciences or economics)
• At least 3 years experience in the PSPs HEOR collaboration with HCAs PAGs preferably in innovative pharma companies
• Experience in MEA Markets or at least a strong level of cultural awareness for MEA countries ideally market experience in 1 or more of the MEA markets experience in distributor markets
• Understanding of payers and their perspective in the key markets as well as trends in pricing & reimbursement
• Competitive and market intelligence gathering to identify early opportunities and threats and creates solutions to
• benefit from opportunities and to disarm threats
• A clear understanding of the companys financial goals with a clear ability to prioritize setting up and managing P&MA planning timelines on an international level
• Able to navigate and engage well a complex matrix organization (Partners Finance Directors Medical Affairs Marketing local Market Access leads) to represent BMS interests and increase understanding of these across teams
• Perform price monitoring and analysis understands competitive price landscape reference pricing system budget impact and HTA assessments.
• Established relationships with key decision makers legislative experience
• Experience in effectively and persuasively articulating complex issues to key decision makers
• Demonstrated ability to work across diverse cultural social political boundaries

Key Competencies:

• Understanding the legislation applicable to reimbursement pricing PSP s HEOR
• Understanding of the current healthcare system in MEA countries including market access from HCA down to the hospitals
• Understanding of Bristol-Myers Squibb products and its priority business objectives Demonstrated ability to build and maintain strong relationships with key internal and external stakeholders successfully and effectively
• Proven history of seeking out new information and learning quickly ability to absorb new concepts analyze data and ask insightful questions to make effective decisions-experiments
• Demonstrates a good understanding of the middle east marketplace dynamics and trends
• Ability to flex across different types of cultures complexities business situations and matrix partners
• Strong communication skills oral and written business communication skills negotiation and presentation skills.
• A deep understanding of the rules of ethical business conduct.
• Readiness for business travels as required (10- 30%)
• Mastery of verbal and written communication skills
• Very good PC knowledge (Word Excel PowerPoint Adobe)
• English French Arabic language knowledge (spoken and written)

BMS Values Compliance PV Responsibilities and Location:

• Integrity - We demonstrate ethics integrity and quality in everything we do for patients customers and colleagues
• Innovation - We pursue disruptive and bold solutions for patients
• Urgency - We move together with speed and quality because patients are waiting
• Passion - Our dedication to learning and excellence helps us to deliver exceptional results
• Accountability - We all own BMS success and strive to be transparent and deliver on our commitments
• Inclusion - We embrace diversity and foster an environment where we can all work together at our full potential

Compliance:

• This role should align to the Compliance culture to further strengthen the functions ability to meet our goals and expand our efforts in driving Bristol-Myers Squibb to meet the highest standards of ethics.

PV responsibilities:

• Promptly report knowledge (initial or follow-up) of any adverse event associated with a BMS product within 24 hours or one business day of becoming aware of the event in accordance with BMS Company procedures.

If you come across a role that intrigues you but doesnt perfectly line up with your resume we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work Life-changing Careers
With a single vision as inspiring as Transforming patients lives through science every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture promoting global participation in clinical trials while our shared values of passion innovation urgency accountability inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential site-by-design field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles onsite presence is considered an essential job function and is critical to collaboration innovation productivity and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS cares about your well-being and the well-being of our staff customers patients and communities. As a result the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records pursuant to applicable laws in your area.

Required Experience:

Senior Manager