Senior Managing Consultant, Services Business Development, Mastercard Direct Services (MCDS) Segment

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Managing Consultant, Services Business Development, Mastercard Direct Services (MCDS) Segment

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Mastercard Services, professional services arm of Mastercard, provides payments-focused consulting, data & analytics, business experimentation, marketing & personalization, loyalty, and security solutions to Financial Institutions, Retailers, Telco’s, Digital Players and Government & Public Services organizations worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex customer challenges, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance, and establishes Mastercard's global thought‑leadership pre‑eminence.

All About The Role

Lead Services Business Development for Mastercard Direct Services (MCDS) segment across the EEMEA region with the responsibility of generating revenue growth through winning new clients as well as services engagements. This includes new business acquisition, maximizing client value, driving recurring revenue, and promoting platform‑based solutions.

The Mastercard Direct Services (MCDS) segment team in EEMEA develops and manages Financial Institutions, Neo Banks, Digital Payment Providers and crypto partnerships in emerging and high growth markets. The team drives business growth by supporting those that enable making and accepting payments to scale exponentially and drive a differentiated product suite.

Additionally, the team supports partners with insights, operational guidance, and Mastercard product adoption to accelerate market development.

We are pursuing highly motivated individuals with solid experience in consultative sales across consulting services, data products, platforms, and / or other analytic services within Financial Institutions segment. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways. As a Senior Managing Consultant, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting partnerships within MCDS segment clients with the ultimate responsibility of generating sales, in‑year‑revenue, and winning new clients.

The role will be based Dubai, United Arab Emirates.

Key Responsibilities

• Own and manage business development activities for Mastercard Services within Mastercard Direct Services (MCDS) segment clients across EEMEA region,
• Take ownership of the entire sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles,
• Contribute to formal and informal pitches, from “storyboarding” through face‑to‑face presentation and take a lead role in winning Mastercard deal bids, RFP’s and cross‑selling Mastercard services,
• Partner with the MCDS Segment, Divisional leadership and other Services teams to develop a plan to support their strategic imperatives for target accounts,
• Serve as the face of Mastercard Services to senior level client stakeholders and apply strong commercial drive to build and monetize senior client relationships based on empathy, thought leadership, and subject matter expertise,
• Build peer relationships and become trusted advisor with senior/executive level MCDS clients in the region, capturing implicit needs in addition to articulated requests and identifying the most critical aspects of the problem,
• Develop strong value‑driven narratives and customized presentations in support of new business pitches that ultimately generate new multi‑year and multi‑million‑dollar revenues for Mastercard,
• Work closely with Advisors & Consulting Services team for an effective joint go to market and to ensure best‑in‑class value delivery,
• Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action
• Refine the value proposition of new and existing Services capabilities to meet the needs of executives within MCDS segment,
• Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs and manage complete capture of assignment knowledge and drive to ensure it is available firm‑wide (knowledge management).

All About You

• Extensive experience in a top management consulting firm, ideally serving to Financial Institutions,
• Strong knowledge of payments market, trends and opportunities,
• Proven track record in initiating, developing, closing sales, and beating sales targets,
• Entrepreneurial mindset and demonstrated experience in selling professional services and solutions to executive‑level clients,
• Strong networker across relevant client base with the ability to listen, build common ground and influence on effectively advance business opportunities and generate revenues,
• Bold, energetic, proactive, self‑driven, never give up attitude and creative,
• Ability to think from the perspective of the customer,
• Ability to gain consensus with others and coordinate team of consultants and subject matter experts around goal,
• Advanced analytical skills, including ability to frame the customer’s opportunity in financial terms (i.e. value quantification),
• Ability to multi‑task in a fast‑paced, deadline‑driven environment,
• Collaborative attitude with an understanding of how to win as a team,
• Excellent verbal and written communication skills,
• Advanced Word, Excel and PowerPoint skills
• Proficiency in written and verbal English. Second foreign language as Arabic, Russian or French is plus

Education

• Undergraduate degree required
• MBA or relevant post graduate degree recommended

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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