Senior Officer / Manager T24 Administration

Job Summary Our client is seeking an experienced strong Temenos T24 Administrator strong to join the Core Banking Support team in a banking environment in Fujairah UAE The ideal candidate will have strong hands-on experience administering monitoring troubleshooting and maintaining Temenos core banking applications across Production UAT Staging Development and Disaster Recovery environments The role requires in-depth technical expertise in the Temenos application stack including TAFC TAFJ Oracle Database IBM WebSphere Application Server WAS Liberty JBoss TOCFEE IRIS MQ and TCServer The successful candidate will take ownership of application stability production support middleware administration incident management batch processing and release coordination to ensure the availability performance and reliability of the bank s core banking platform

Key Responsibilities

• Production and UAT Support Administer monitor and maintain Temenos Transact T24 application components across Production UAT Development Staging Pre-Production and Disaster Recovery environments Perform routine system health checks service availability checks application monitoring and batch job monitoring Support development teams in setting up and maintaining Development UAT and Staging environments Troubleshoot issues across the application browser middleware database file system interface and messaging layers Monitor and coordinate application backups data restoration binary backups and data archiving activities
• Incident and Problem Management Investigate and resolve application and integration failures involving Temenos Core IRIS TOCFEE WebMethods adapters MQ GPFS or equivalent file systems and Oracle Database Identify root causes of interface failures batch processing issues middleware errors data synchronization problems and service disruptions Provide technical guidance to support development infrastructure and database teams during critical incidents Take ownership of Temenos-related incidents and coordinate with internal teams and Temenos vendor support for timely resolution Maintain incident records and contribute to problem management and preventive measures
• Temenos Application and Middleware Administration Administer and troubleshoot Temenos application components deployed on IBM WebSphere Application Server including Liberty JBoss and Software AG WebMethods integration adapters Configure and maintain TOCFEE MQ and MDB components within the IBM WAS Liberty environment Perform JBoss installation configuration and setup for IRIS components including deployment and troubleshooting Monitor JVM utilization application logs connection pools MQ queues and channels connection timeouts and application locking issues Troubleshoot interface-layer components including TOCFEE TCServer IRIS and associated integration services Work with middleware teams to maintain reliable message delivery error handling retry mechanisms and recovery procedures
• Oracle Database and Infrastructure Support Work closely with database administrators to support Oracle Database configuration performance optimization scalability and stability in line with Temenos implementation requirements Support Temenos application environments running on AIX 7 2 Monitor and troubleshoot file systems including GPFS in clustered and multi-server environments Coordinate with infrastructure network database and middleware teams during system outages Disaster Recovery DR and Business Continuity Planning BCP activities Support capacity performance and availability management of the core banking application stack
• Environment and Release Management Support application deployments configuration changes and environment readiness across Development UAT Staging Pre-Production Production and DR environments Coordinate scheduled releases emergency deployments core banking patches and configuration changes with development QA infrastructure and support teams Ensure version compatibility and configuration alignment across Temenos components and associated middleware Validate system readiness following deployments upgrades patches and environment changes Support release documentation rollback planning and post-deployment verification
• Batch End-of-Day EOD and Interface Monitoring Monitor and support End-of-Day EOD processing batch jobs and T24 services across Production UAT and Disaster Recovery environments Monitor traffic and integration flows between the core banking platform and connected systems Investigate and resolve batch failures interface errors reprocessing issues and data consistency problems Coordinate with relevant teams to ensure timely batch completion and uninterrupted banking operations Support the validation and recovery of critical services following processing failures
• Security and Access Administration Support application-level user access operational roles and permissions in coordination with information security and access management teams Ensure operational access and administrative activities comply with the bank s security policies and audit requirements Coordinate with IT Helpdesk internal stakeholders and external auditors for business-as-usual BAU activities and audit requests Maintain appropriate operational records and support evidence collection for audits and compliance reviews
• 10 years of relevant experience in core banking application administration, preferably with Temenos T24/Transact. Demonstrated hands-on experience supporting Temenos applications in a live banking production environment. Strong understanding of banking application architecture, middleware, database connectivity, integration flows, and batch processing. Experience coordinating with development, infrastructure, database, network, information security, and vendor support teams. Strong analytical, troubleshooting, incident management, and problem-solving skills. Excellent communication, documentation, coordination, and stakeholder management abilities. A proactive approach, strong sense of ownership, and ability to work effectively in a business-critical banking environment.

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