Responsibilities
- Process requests from UAE police and legal authorities, including account and amount blocking
- Investigate fraud-related enquiries involving cards, transactions, and Payit Wallet
- Coordinate with internal departments to complete investigations
- Ensure compliance with departmental policies and regulatory standards
- Manage workflows and identify process gaps to reduce operational risk
- Prepare timely and accurate management information reports
- Support automation and straight-through-processing initiatives
- Act as a joint custodian for bank documents
Requirements
- Bachelor's degree
- Minimum 1 year of relevant experience, preferably in Legal Operations
- Good knowledge of banking policies and procedures
- Arabic language proficiency
About the Company
First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages.
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