About us
gategroup is the global leader in airline catering, retail-on-board, and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents.
We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative, and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment.
For further information, please visit
Job Summary
The Senior Process Owner – IDS manages day to day development, maintenance, deployment, and improvement of IDS processes at the regional level. This role focuses on operational requirement gathering, process documentation, training, performance tracking, and supporting units through IDS deployment and optimization.
The Process Owner ensures correct execution of IDS standards, material flow rules, delivery schedules, receiving practices, and traceability controls per the IDS Core Process document.
Annual Hiring Range/Hourly Rate:
Benefits
Main Duties & Responsibilities
1. Process Documentation & Maintenance
Maintain IDS SOPs, route maps, pick drop return point documentation, and delivery schedules.
Update IDS documentation in alignment with global standards and Senior Process Owner guidance.
2. Deployment Support & Unit Enablement
Support units in designing IDS material flows tailored to their layout, volumes, and constraints.
Help local teams set PAR levels, delivery frequencies, and goods receiving routines.
Deliver training sessions and support new process rollouts.
3. Receiving, Traceability & Inventory Controls
Ensure units correctly apply receiving processes, material requisition flows, and PAR level replenishment.
Support implementation of FIFO/FEFO rules and food safety practices in internal delivery.
Assist units in implementing traceability tools and data capture procedures.
4. Technology & Tools Support
Capture operational requirements and support BRD development for IDS related system enhancements.
Coordinate testing, validation, and rollout of receiving, inventory, and IDS digital tools.
Provide user support and collect feedback for continuous improvement.
5. Supply Chain Process Improvement Support
Assist in initiatives to improve inventory accuracy, reduce waste, and optimize material flow.
Support pilots, data collection, route performance analysis, and root-cause reviews.
6. KPI Tracking & Reporting
Track IDS KPIs and support units in understanding performance.
Conduct compliance checks and document findings for corrective action (IFBL).
Qualifications
Education:
Work Experience:
Language and Communication Skills:
Core Competencies Required
Customer Focus: Delivers prompt, courteous, and effective support to all users.
Accountability: Takes ownership of assigned tasks and follows through to resolution.
Teamwork: Works collaboratively and supports colleagues to achieve common goals.
Communication: Explains technical information clearly to non-technical users.
Adaptability: Remains flexible and calm under pressure in a fast-paced environment.
Continuous Learning: Proactively develops skills and keeps knowledge up to date.
Job Dimensions
Geographic Responsibility: US
Type of Employment: Full-time
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. gategroup reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates may be required to go through a pre-employment drug screen, criminal check, and/or airport fingerprinting.
gategroup – an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans, and persons with disabilities.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: st.pdf
Please click here to view our North America Applicant Privacy Notice. ”
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.
Marriott Hotels Resorts
Marriott Hotels Resorts
Al Sahraa Group
ALBA CORP