Amazon is building the fastest, most reliable transportation network in the Middle East and North Africa. As Program Manager for 3PL and Direct Imports, you own the third-party carrier relationships and cross-border import programs that move vendor returns, customer returns, and direct-import freight across the region.
You will own carrier performance, launch new third-party lanes and services, and solve the operational problems that surface as the MENA network scales. You will negotiate with carriers, partner with internal teams across Supply Chain and Transportation, and turn network data into decisions that improve cost, speed, and customer experience.
This role suits an operator who wants direct ownership, external negotiation, and measurable impact on a growing network.
ou start by reviewing overnight carrier performance against cost, speed, and quality targets, and flag any lane that missed. You lead an operations call with a 3PL carrier to close out an escalation, then work a root-cause analysis with a fulfillment center on a returns defect. In the afternoon you build the business case for a new import lane, review the numbers with your Supply Chain and Transportation partners, and prepare the WBR narrative for leadership. Your customers are Amazon's vendors and end customers; your partners are carriers, fulfillment centers, and customer service.
The MENA 3PL and Direct Imports team builds and runs the network that moves Amazon's shipments and freight in UAE, Egypt, Saudi. We also manage Vendor Returns in Turkiye. The team owns AI and Automation for Supply Chain. We work backwards from the customer, measure everything, and improve the network one defect at a time. We operate in one of Amazon's fastest-growing regions, which gives every program manager direct ownership and visible impact from day one. We value builders who like data, ownership, and solving operational problems at their root.
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