We're supporting a large enterprise in the UAE seeking an experienced Senior ServiceNow Architect to lead the design, scalability, and maturity of their platform. This is a pivotal role within a growing ServiceNow function driving digital transformation across IT and business services.
Key Responsibilities
- Own the ServiceNow platform architecture, roadmap, and governance.
- Lead end-to-end solution design across ITSM, ITOM, ITAM and beyond.
- Oversee integrations with enterprise systems such as SAP, Azure, and other key business applications.
- Manage and guide the external implementation partner/MSP to ensure quality delivery and platform alignment with internal standards.
- Establish platform best practices, development standards, and reusability frameworks.
- Act as a strategic advisor to business and IT stakeholders, ensuring alignment between technical delivery and organizational goals.
Requirements
- 8+ years of ServiceNow experience, with strong design and architecture capability.
- Proven experience across multiple modules (ITSM, ITOM, ITAM, CSM, HRSD, SecOps, or SPM).
- Experience managing external vendors or MSPs, ensuring accountability and delivery excellence.
- Solid understanding of integrations, APIs, and MID server configuration.
- Ability to lead technical teams and influence senior stakeholders.
- Strong communication and solution advisory skills.
This is an excellent opportunity to take ownership of a large-scale platform with significant visibility and long-term transformation objectives. If you're an experienced ServiceNow Architect seeking a strategic, high-impact role in the UAE, we'd love to hear from you. Salt is acting as an Employment Agency in relation to this vacancy.
#J-18808-Ljbffr
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.