Senior Software Engineer

Industry: Telecommunications / Digital Services

Seniority Level: Senior / Subject Matter Expert (SME)

Role Overview

We are seeking an experienced Senior Software Engineer / SME with extensive expertise in Oracle Billing and Revenue Management (BRM), Pricing Design Centre (PDC), Oracle Communications Offline Mediation Controller (OCOMC), and BI Publisher / Oracle Analytics Publisher within telecom environments.

The successful candidate will play a critical role in the development, implementation, configuration, upgrades, and operational support of Oracle BSS platforms across cloud-native production environments. This role requires deep technical knowledge of telecom billing, mediation, pricing, discounting, revenue assurance, reporting, and complex system integrations.

Key Responsibilities

• Design, develop, configure, and support Oracle BRM 12.x and 15.x solutions in enterprise telecom environments.
• Develop and maintain custom BRM components including Opcodes, MTA applications, and integrations using PCM C and PCM Java.
• Configure and manage key BRM modules including:
  • Customer Account Management
  • Subscription Management
  • Rating & Charging
  • Billing & Invoicing
  • Accounts Receivable (AR)
  • Taxation and General Ledger (GLID)
• Execute BRM installation, upgrades, patching, and migration activities.
• Perform production support (L2/L3) troubleshooting and root cause analysis for billing, rating, and discounting issues.
• Monitor bill cycle processing and resolve operational challenges impacting billing accuracy.
• Validate rating outcomes, balance impacts, and billing events using SQL and database analysis.
• Configure and manage telecom pricing catalogs, offers, discounts, bundles, and packages.
• Design and implement:
  • Charge Offers
  • Discount Offers
  • Bundle Offers
  • Friends & Family (FNF) models
  • Closed User Group (CUG) pricing
  • Threshold and tier-based charging models
  • Zone-based and time-based pricing structures
• Manage pricing object migration, publishing, import/export, and deployment across environments.
• Ensure catalog consistency between PDC, Pipeline Manager, and BRM environments.
• Participate in pricing governance processes, deployment planning, rollback procedures, and production validations.

OCOMC Mediation Systems

• Design, configure, and maintain OCOMC mediation workflows.
• Develop and customize OCOMC cartridges utilizing SDKs and custom libraries.
• Manage end-to-end telecom usage mediation including:
  • Voice
  • SMS
  • Data
  • Roaming traffic
• Configure parsing, transformation, enrichment, routing, and validation processes.
• Troubleshoot mediation failures and ensure data integrity between network elements and downstream billing systems.
• Support OCOMC upgrade and migration projects while maintaining service continuity.

BI Publisher & Reporting

• Design and develop operational, financial, and customer reporting solutions using BI Publisher and Oracle Analytics Publisher.
• Create optimized data models, SQL datasets, and report templates.
• Develop and maintain invoice formats using RTF and XLSX templates.
• Configure report scheduling, bursting, and automated distribution processes.
• Ensure report accuracy, completeness, and performance across operational and business reporting environments.

Cloud-Native & DevOps

• Support cloud-native deployments of Oracle BRM, PDC, OCOMC, and BI Publisher.
• Perform Kubernetes and Helm-based application deployments and upgrades.
• Participate in CI/CD processes, release management, and deployment automation.
• Manage version control, branching strategies, and release governance across development, test, and production environments.

Required Skills & Experience

Experience

• 8-10+ years of hands‑on telecom industry experience.
• Extensive experience working with Oracle BRM 12.x and 15.x environments.
• Proven expertise across development, implementation, upgrades, migrations, and production support.
• Experience supporting large‑scale, mission‑critical telecom billing and mediation platforms.

Technical Skills

• Oracle BRM 12.x & 15.x
• Oracle Communications Offline Mediation Controller (OCOMC)
• BI Publisher / Oracle Analytics Publisher
• PCM C and PCM Java
• Custom Opcode Development
• MTA Application Development
• Shell and Perl Scripting
• PL/SQL Development and Query Optimization
• WebLogic Administration
• Git and Version Control Systems

Telecom Domain Expertise

• Rating & Charging
• Revenue Assurance
• Discounting & Promotions
• Roaming Services
• Mediation Systems
• Billing Reconciliation
• Customer Lifecycle Management

OCOMC Expertise

• Node Chain Design & Administration
• CC, EP, AP, ECEDC, JDBC DC Nodes
• Custom Cartridge Development
• Suspense & Recycle Processing
• Binary and ASN Parsing
• OCOMC-ECE Integration

Reporting & Analytics

• Report Scheduling and Bursting
• SQL Performance Tuning
• Data Analysis and Visualization

Preferred Qualifications

• Experience with Oracle Analytics Server (OAS) 2024/2025.
• Knowledge of Nokia network elements and CDR formats.
• Experience with cloud-native telecom BSS deployments.
• Strong understanding of revenue assurance frameworks.
• Experience working within Agile and DevOps delivery environments.
• Strong problem‑solving and analytical skills.
• Excellent troubleshooting and root cause analysis capabilities.
• Ability to manage multiple production‑critical systems.
• Strong stakeholder communication and documentation skills.
• Ability to lead upgrade, migration, and transformation initiatives.
• Ownership mentality with a focus on quality, availability, and revenue protection.

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