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DHL Supply Chain is the world’s leading contract logistics provider, combining value-added and management services with fulfillment and distribution. At DHL Supply Chain, we are committed to looking after tomorrow and today through our Environmental, Social, and Governance (ESG) strategy. So what’s it like to work for DHL Supply Chain? At DHL, we are proud of our international reach, bringing together people with diverse skills, experiences, cultures, and perspectives. We see the diversity of our employees as a genuine strength and foster a supportive environment where people are empowered with the tools, training, and opportunities they need to learn, grow, and succeed.
We are offering an exciting opportunity for the position of Senior Solutions Designer - Transport Europe & MEA.
In this role, you will lead the design of innovative and commercially competitive transport and network solutions for high-complexity customer opportunities across the E&MEA region. You will work closely with customers and cross-functional stakeholders to translate business requirements into scalable supply chain solutions, balancing operational excellence, financial performance, and sustainability objectives.
As a senior individual contributor, you will operate with a high degree of autonomy, lead solution design workstreams, influence senior stakeholders, and play a critical role in securing new business and renewing strategic customer partnerships.
This role is ideally suited to a strategic thinker who thrives in complex environments, confidently navigates ambiguity, and can transform data-driven insights into compelling customer solutions.
Key Traits for Success
- Self-starter with a high degree of autonomy
- Comfortable challenging assumptions, influencing stakeholders, and making decisions with imperfect information
- Combines strong analytical thinking with excellent customer-facing and presentation skills
- Experience managing complex logistics and transport solution design projects
- Ability to influence and collaborate across diverse international teams
- Commercially aware with a consultative mindset
- Brings the credibility and maturity required to represent DHL in executive-level discussions
This is a unique opportunity for someone looking to make a meaningful impact in a highly visible, customer-centric role across the E&MEA region.
What will your responsibilities be?
- Lead Solution Design workstreams to secure new business and renew existing contracts, driving growth and innovation in our transport solutions.
- Design complex transport networks and operating models supported by simulation, modelling, and routing optimization tools.
- Provide expert solution design and analytical insights for strategic customer opportunities, implementation projects, and supply chain re-engineering initiatives, ensuring alignment with operational and commercial objectives.
- Develop robust costing models, pricing strategies, and commercial recommendations that support profitable and competitive customer solutions.
- Work closely with Operations teams to ensure the successful implementation of awarded projects, fostering strong collaboration and a shared focus on customer success.
- Partner with Business Development and sector teams to identify customer requirements and create tailored transport solutions that meet operational, financial, and sustainability goals.
- Serve as a subject matter expert within assigned areas of expertise, driving knowledge sharing, capability development, research, and training across the organization.
- Create, present, and defend compelling solution concepts, business cases, and commercial proposals for both internal and customer audiences. Confidently challenge assumptions, influence decision-making, and represent DHL in senior customer engagements.
- Actively identify and leverage innovative practices, technologies, and industry trends across transport operations, fleet management, sustainability, automation, and digital solutions to enhance DHL’s value proposition.
- Develop and maintain strong collaborative relationships across functions including Business Development, Operations, Finance, Procurement, and IT, influencing alignment and continuously improving solution design processes and deliverables.
- Lead cross-functional project teams and drive outcomes through influence rather than formal authority.
You won’t find another Senior Solutions Designer - Transport Europe & MEA position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:
- 5+ years of experience in logistics, transport, supply chain engineering, or solution design, including ownership of complex transport and network optimization projects.
- Experience using transport modelling, simulation, and route optimization tools (e.g., Supply Chain Guru X, Paragon, Ortec, Log-hub, AnyLogic, or similar).
- Strong understanding of transport operations, logistics networks, and end-to-end supply chain processes.
- Proven ability to design scalable and innovative transport solutions for complex customer requirements.
- Strong commercial acumen with the ability to understand customer requirements, identify value drivers, and develop customer-centric solutions. Previous experience supporting business development, tenders, or sales pursuits is advantageous.
- Strong analytical thinking and advanced proficiency in Microsoft Excel for complex data analysis, supported by experience with modelling and simulation tools.
- Excellent customer-facing, communication, and presentation skills, with the ability to translate complex analyses into clear and actionable recommendations.
- Proven ability to lead cross-functional teams and influence stakeholders at multiple organizational levels without direct authority.
- Familiarity with DHL Supply Chain products, sectors, and capabilities is advantageous.
- Excellent verbal and written communication skills in English.
- Bachelor’s or Master’s degree in Supply Chain Management, Logistics Engineering, Business Administration, Economics, or a related field.
It will also be a plus if you have...
- Previous experience in transport operations environments such as dispatching, transport planning, Control Tower operations, carrier management, or network management.
- Knowledge of sustainable transport and logistics solutions, including electric vehicles, HVO and alternative fuels, LNG/CNG vehicles, multimodal and intermodal networks, and carbon reporting methodologies.
- Previous experience supporting customers, operations, or business development activities within Middle East and Africa markets.
- Additional European, Arabic, or other E&MEA language skills.
- Experience working within highly matrixed, multinational organizations.
The role is open for Dubai, UAE as a preferred location.
What do we offer?
- Inspiring and rewarding place to build your career: We work in a multicultural team environment where we collaborate and support each other
- Personal Growth and Professional Development: Your growth opportunity is important to us. We offer continuous training and career opportunities at DHL Supply Chain
- Flexibility: We offer flexible work hours and hybrid work model. We care about our work life balance
- Competitive salary package and corporate benefits
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