JOB PURPOSE: As a key member of the Digital Change Management team, the Senior Specialist, Digital Change Management partners closely with the business functions to capture, understand, prioritize, and describe their Digital demands. Provide the primary business interface to Digital delivery and enablement functions for an effective alignment with business needs. The Senior Specialist, Digital Change Management assists in managing the communication with the Customer functions. Leads the transitions efforts and help customers in adopting and adapting to the new Digital services and solutions. Responsible for maintaining optimal customer satisfaction levels, the Senior Specialist, Digital Change Management proactively identifies service improvements opportunities and work with the Customers in the resolution of service conflicts.
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.
Darlington Properties
The Luxury Collection
INTELLIGENT SOLUTIONS
Salt