About the Company: Rakuten India is the Development Centre and key technology hub of the Rakuten Group, Inc. We enable our businesses with our depth of knowledge in multiple streams of technology such as Mobile and Web Development, Web Analytics, Platform Development, Backend Engineering, Data Science, Machine Learning, Artificial Intelligence and much more. Our unique 24/7 support center ensures reliability and sustenance of the Rakuten Ecosystem. With dedicated centres of excellence for Mobile Application Development, Data Analytics, Engineering, DevOps and Information Security, we ensure the success of multiple units of Rakuten Group, Inc. With 1700 employees and growing, Rakuten India is housed in Crimson House Bangalore in the heart of the city. Role Overview We are seeking a highly skilled Technical Lead to join our core engineering team. You will be responsible scaling next-generation Business Support Systems (BSS) within a cloud-native environment. The ideal candidate is a technical leader who thrives on complex systems integration, understands the intricacies of telecommunications and digital commerce, and is a pioneer in leveraging AI-driven workflows to accelerate the Software Development Life Cycle (SDLC). Designation : Senior Technical Lead Key Responsibilities: Develop and scale cloud-native BSS components (Charging, Mediation, Rating, Billing, Order Management). Implement and maintain robust API Gateways and event-driven architectures using Kafka. Leverage AI-powered coding tools (Claude Code, Codex, GitHub Copilot) to accelerate development and maintain high code quality. Develop secure, scalable microservices using Kubernetes (K8s) and manage identity via Keycloak. Maintain high-performance data schemas within document databases (MongoDB/Couchbase). Required Qualifications: Proven track record as a developer in cloud-native, high-transaction environments. Deep domain expertise in at least one BSS area: Charging, Mediation, Rating, Billing, or Order Management. Expert-level knowledge of Kubernetes and cloud-native infrastructure. Hands-on experience with AI-enhanced development workflows. Understanding of mobile service architectures (4G/5G) and integration points. “Rakuten is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team and inclusive workforce. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Rakuten’s achievement as well. In recruiting for our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs”