JOB DESCRIPTION
Key Responsibility:
Advanced Maintenance & Troubleshooting
- Lead preventive and corrective maintenance on automation systems such as AS/RS, conveyors, sorters, PLCs, and robotic pick/pack stations.
- Diagnose complex mechanical, electrical, and control system issues, coordinating with OEMs or engineering teams when needed.
- Calibrate and test automation components including sensors, drives, motors, and actuators to ensure optimal performance.
System Operations & Escalation Support
- Act as the escalation point for critical automation failures provide timely resolution to minimize operational disruptions.
- Collaborate with operations and IT teams to address system interface issues, including WMS and WCS faults.
- Support in planning equipment shutdowns and system upgrades with minimal impact to distribution operations.
3. Compliance, Safety & Continuous Improvement
- Ensure compliance with HSE, electrical, and automation safety protocols.
- Conduct regular audits and inspections to identify and mitigate safety or reliability risks.
- Drive root cause analysis (RCA), suggest design or process improvements, and lead implementation of corrective actions.
4. Documentation & Team Support
- Maintain detailed logs of interventions, part replacements, firmware upgrades, and software patches in the CMMS.
- Train and mentor technicians and junior team members on troubleshooting techniques, SOPs, and safety measures.
- Contribute to project documentation during automation expansions or system retrofits.
Desired Experience:
- 5-7 years of experience in maintenance and troubleshooting of warehouse automation systems or industrial equipment.
- Working knowledge of electrical systems, control panels, PLC diagnostics, and mechanical drive systems.
- Experience with WMS-integrated automation equipment and HMI interfaces is preferred.
- IT literacy for basic diagnostics, system updates, and maintenance tracking.
- Diploma/Degree in Electrical, Mechanical, Mechatronics, or Industrial Automation certifications in PLC/HMI systems preferred.
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