Location: Needs to be in driving distance to a Meijer Distribution Center. Preference given to Tipp City, Ohio or Lansing, MI.
Salary: $60-$70/Hr
Job Summary: We are looking for an experienced UX Researcher with 5+ years experience to foster data-driven decision making throughout the product lifecycle. The ideal candidate enjoys solving complex problems, collaborating cross-functionally, and bringing a voice to the users.
Requirements:
- Plan and execute qualitative and quantitative user research using an array of research techniques
- Analyze users behavioral and attitudinal data to uncover customer painpoints and unmet needs
- Ability to conduct a range of research methods including user interviews, usability testing, surveys, ethnographic studies, contextual inquiry, and concept testing
- Synthesize and present research findings in context
- Leverage human centered design principles to develop journey maps, user personas, and jobs to be done
- Work closely with Product, Design, and Development teams to regularly integrate user feedback into the product design and development process
- Ability to accurately scope research initiatives by collaborating with stakeholders
- Leverage existing data and ability to tie insights to analytics
- Work in a SAFE Agile environment, coordinating projects by sprints
- Ability to work effectively both individually and as part of cross-functional teams
- Effectively manage vendor partner relationships ensuring that output meets internal expectations
Skills & Qualifications: 5+ years of experience with UX Research.
- Bachelors or advanced degree in Human-Computer Interaction, Interaction Design, Cognitive Psychology, Anthropology, Market Research or similar field
- Solid understanding of wireframes, storyboards, user flows, process flows and site maps. Experience with research, design, and AI tools Solid grasp on Human Centered Design.
- Expert written and verbal communication skills and attention to detail
- **Portfolio demonstrating your expertise and ability to articulate your process
- Positive attitude, collaborative spirit and openness to giving and receiving feedback
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