Senior Warehouse Assistant

Support the day-to-day operation of the warehouse ensuring goods are received stored picked packed and dispatched accurately safely and efficiently.

Coordinate and prioritise daily warehouse activities in accordance with operational requirements customer orders delivery schedules and company procedures.

Receive incoming stock check deliveries against purchase orders and delivery notes and report shortages discrepancies damage or quality issues promptly.

Pick check pack label and prepare customer orders and internal stock movements accurately and within required timeframes.

Load and unload vehicles safely using appropriate manual handling techniques pallet trucks trolleys forklifts or other warehouse equipment where trained and authorised.

Assist with stock control activities including stock counts cycle counts location checks inventory adjustments and investigation of stock discrepancies.

Maintain accurate warehouse records computerised inventory transactions delivery documentation dispatch paperwork and other operational records.

Store goods correctly using warehouse management systems stock rotation principles location procedures and relevant product handling requirements.

Support the training guidance and day-to-day coordination of Warehouse Assistants and other colleagues when required.

Act as a senior point of contact for operational queries escalating complex issues delays stock concerns equipment faults or customer service matters to the appropriate manager.

Monitor warehouse housekeeping standards and maintain clean organised secure and clearly labelled storage areas loading bays aisles and workstations.

Operate warehouse equipment safely and complete routine checks reporting defects damage maintenance requirements or unsafe conditions without delay.

Ensure all goods are handled stored packaged and transported in accordance with company procedures and relevant product hygiene and quality requirements.

Follow health and safety manual handling fire safety security accident reporting risk assessment and personal protective equipment (PPE) procedures.

Support investigations into operational errors damaged goods missing stock delivery discrepancies and process failures helping to implement suitable corrective actions.

Work closely with warehouse transport purchasing customer service and management teams to maintain an efficient end-to-end supply chain operation.

Assist with warehouse projects process improvements audits seasonal demand stocktaking exercises and other operational requirements as directed.

Perform other relevant duties as assigned by the Direct Manager.

Previous experience as a Senior Warehouse Assistant Warehouse Operative Warehouse Coordinator Stock Controller Logistics Assistant or in a similar warehouse or distribution role.

Good understanding of warehouse operations goods-in order picking packing dispatch stock control inventory management and general logistics processes.

Experience using warehouse management systems inventory systems barcode scanners handheld terminals or other computerised stock control systems.

Experience checking delivery documentation processing stock movements maintaining accurate records and investigating inventory discrepancies.

Current forklift truck or other material handling equipment certification is an advantage where relevant to the warehouse operation.

Knowledge of safe manual handling practices warehouse health and safety procedures stock rotation workplace security and equipment safety requirements.

Ability to organise and prioritise workloads meet deadlines work accurately under pressure and maintain productivity during busy operational periods.

Ability to provide clear instructions support colleagues share knowledge and contribute positively to the effective running of the warehouse.

Good communication problem-solving decision-making organisational numeracy and basic computer skills.

High level of accuracy and attention to detail when handling stock processing orders checking documentation and recording inventory information.

Physically able to stand walk bend reach lift carry push and pull goods and equipment for extended periods in accordance with safe manual handling procedures.

Ability to work independently and collaboratively follow instructions take responsibility and escalate issues appropriately.

Reliable punctual professional proactive safety-conscious and committed to maintaining high warehouse and customer service standards.

Ability to work flexible hours including early mornings evenings weekends public holidays overtime and additional shifts when required by business operations.

Commitment to continuous improvement efficient warehouse processes accurate stock management safe working practices and high-quality service delivery.