Senior Warehouse Assistant

Key Responsibilities

• Support the day-to-day operation of the warehouse ensuring goods are received stored picked packed and dispatched accurately safely and efficiently
• Coordinate and prioritise daily warehouse activities in accordance with operational requirements customer orders delivery schedules and company procedures
• Receive incoming stock check deliveries against purchase orders and delivery notes and report shortages discrepancies damage or quality issues promptly
• Pick check pack label and prepare customer orders and internal stock movements accurately and within required timeframes
• Load and unload vehicles safely using appropriate manual handling techniques pallet trucks trolleys forklifts or other warehouse equipment where trained and authorised
• Assist with stock control activities including stock counts cycle counts location checks inventory adjustments and investigation of stock discrepancies
• Maintain accurate warehouse records computerised inventory transactions delivery documentation dispatch paperwork and other operational records
• Store goods correctly using warehouse management systems stock rotation principles location procedures and relevant product handling requirements
• Support the training guidance and day-to-day coordination of Warehouse Assistants and other colleagues when required
• Act as a senior point of contact for operational queries escalating complex issues delays stock concerns equipment faults or customer service matters to the appropriate manager
• Monitor warehouse housekeeping standards and maintain clean organised secure and clearly labelled storage areas loading bays aisles and workstations
• Operate warehouse equipment safely and complete routine checks reporting defects damage maintenance requirements or unsafe conditions without delay
• Ensure all goods are handled stored packaged and transported in accordance with company procedures and relevant product hygiene and quality requirements
• Follow health and safety manual handling fire safety security accident reporting risk assessment and personal protective equipment PPE procedures
• Support investigations into operational errors damaged goods missing stock delivery discrepancies and process failures helping to implement suitable corrective actions
• Work closely with warehouse transport purchasing customer service and management teams to maintain an efficient end-to-end supply chain operation
• Assist with warehouse projects process improvements audits seasonal demand stocktaking exercises and other operational requirements as directed
• Perform other relevant duties as assigned by the Direct Manager

Requirements

• Previous experience as a Senior Warehouse Assistant Warehouse Operative Warehouse Coordinator Stock Controller Logistics Assistant or in a similar warehouse or distribution role
• Good understanding of warehouse operations goods-in order picking packing dispatch stock control inventory management and general logistics processes
• Experience using warehouse management systems inventory systems barcode scanners handheld terminals or other computerised stock control systems
• Experience checking delivery documentation processing stock movements maintaining accurate records and investigating inventory discrepancies
• Current forklift truck or other material handling equipment certification is an advantage where relevant to the warehouse operation
• Knowledge of safe manual handling practices warehouse health and safety procedures stock rotation workplace security and equipment safety requirements
• Ability to organise and prioritise workloads meet deadlines work accurately under pressure and maintain productivity during busy operational periods
• Ability to provide clear instructions support colleagues share knowledge and contribute positively to the effective running of the warehouse
• Good communication problem-solving decision-making organisational numeracy and basic computer skills
• High level of accuracy and attention to detail when handling stock processing orders checking documentation and recording inventory information
• Physically able to stand walk bend reach lift carry push and pull goods and equipment for extended periods in accordance with safe manual handling procedures
• Ability to work independently and collaboratively follow instructions take responsibility and escalat issue appropriately
• Reliable punctual professional proactive safety-conscious and committed to maintaining high warehouse and customer service standards
• Ability to work flexible hours including early mornings evenings weekends public holidays overtime and additional shifts when required by business operations
• Commitment to continuous improvement efficient warehouse processes accurate stock management safe working practices and high-quality service delivery

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