The Web Developer and Designer is responsible for designing, developing, maintaining, securing, and continuously optimizing PIH websites and digital platforms. The role combines visual design, user experience, front-end development, and working back-end knowledge to deliver responsive, accessible, secure, high-performing, and brand-consistent digital experiences.
The position works closely with Marketing, Communications, Information Technology, and other business units to translate business requirements into effective digital solutions. The role supports the full website lifecycle, from concept development, wireframing, and prototyping through coding, integration, testing, deployment, analytics, maintenance, and continuous improvement.
The role ensures that PIH digital touchpoints remain reliable, scalable, search-optimized, data-informed, and aligned with corporate identity, cybersecurity expectations, applicable data-protection requirements, and evolving web technology standards.
Responsibility: Website Planning & End-to-End Delivery
- Design and develop complete websites from initial concept, requirements gathering, information architecture, wireframes, and UI/UX design through coding, testing, deployment, documentation, maintenance, and continuous improvement.
- Translate business, marketing, communications, and user requirements into practical technical specifications and fit-for-purpose digital solutions.
- Plan and deliver corporate websites, landing pages, microsites, campaign pages, and other digital platforms in line with agreed priorities and timelines.
UI/UX Design & Brand Consistency
- Create modern, responsive, intuitive, and user-friendly website designs aligned with PIH corporate brand guidelines.
- Develop wireframes, prototypes, page layouts, design systems, and interaction patterns using appropriate design and prototyping tools.
- Maintain consistent visual identity, navigation, typography, layout, and user experience across company websites and digital touchpoints.
Front-End & Back-End Development
- Translate approved UI/UX designs, wireframes, and prototypes into accurate, functional, reusable, and maintainable web pages and components.
- Configure or support server-side functionality, databases, forms, APIs, content workflows, and back-end integrations as required.
- Apply clean coding, technical documentation, version control, release, and deployment practices.
Responsive Design, Accessibility & Compatibility
- Apply accessibility and inclusive-design practices to improve usability for diverse audiences.
Performance, SEO & Analytics
- Monitor and improve page speed, Core Web Vitals, accessibility, usability, information architecture, and overall user experience.
- Implement on-page and technical SEO best practices, including semantic page structure, metadata, crawlability, redirects, image optimization, and indexation controls.
- Configure and monitor website analytics, tag management, and performance tools; analyze user behavior and traffic data to identify improvement opportunities.
Integrations & Digital Services
- Integrate websites with approved third-party platforms, APIs, analytics tools, CRM systems, recruitment solutions, forms, social media, and other digital services.
- Coordinate with internal technical teams and external vendors to ensure integrations are secure, reliable, documented, and supportable.
- Maintain accurate records of dependencies, releases, issues, and changes affecting connected digital services.
Security, Compliance & Business Continuity
- Apply secure web-development practices, access controls, updates, patching, vulnerability remediation, backups, recovery procedures, and change controls.
- Monitor hosting, domains, certificates, CMS components, plugins, and technical dependencies and promptly resolve risks or service interruptions.
Quality Assurance, Maintenance & Support
- Conduct regular website testing, troubleshooting, debugging, content checks, link validation, and quality assurance.
- Manage routine content and technical updates, enhancements, releases, defect resolution, and post-launch support while minimizing disruption to users.
- Maintain technical documentation, reusable components, design assets, website inventories, credential controls, and change records.
- Work closely with Marketing, Communications, IT, and business units to prioritize requests, clarify requirements, manage expectations, and deliver effective digital solutions.
- Support website launches, redesign projects, digital campaigns, and other web-related initiatives.
- Coordinate agencies, developers, hosting providers, and technology partners, monitoring delivery quality and adherence to PIH standards.
- Keep current with emerging web technologies, UI/UX trends, development frameworks, accessibility practices, cybersecurity risks, and digital standards.
- Recommend automation, reusable components, AI-enabled tools, and process improvements that enhance delivery speed, quality, consistency, and maintainability.
- Contribute to website governance standards and the continuous evolution of PIH digital platforms.
Knowledge and Skills: Full-Lifecycle Web Delivery:
Strong knowledge of discovery, information architecture, design, coding, testing, deployment, maintenance, and optimization.
UI/UX & Visual Design:
Strong understanding of user-centered design, responsive layouts, design systems, accessibility, usability, and corporate brand consistency.
Web Performance, SEO & Analytics:
Sound knowledge of technical SEO, website performance, accessibility, analytics, user behavior, and data-driven optimization.
Stakeholder & Project Coordination:
Ability to translate business requirements into practical solutions, manage concurrent priorities, and coordinate internal and external contributors.
Problem Solving & Quality Orientation:
Strong analytical, troubleshooting, debugging, documentation, and quality-assurance capability with close attention to detail.
Job Experience: Professional Experience:
Minimum 5 to 10 years of progressive professional experience in web development and web design.
End-to-End Website Delivery:
Demonstrated experience delivering websites from discovery, wireframing, and prototyping through development, testing, launch, maintenance, and optimization.
Corporate or Multi-Brand Platforms:
Experience managing corporate or multi-brand websites is highly desirable.
CMS & Integration Experience:
Proven experience with CMS platforms, third-party integrations, APIs, analytics, forms, and digital marketing technologies.
Portfolio Evidence:
A strong portfolio demonstrating responsive web design, UI/UX thinking, front-end development, and functional web implementation.
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