Service Lead Technician – Wastewater Treatment Systems
Location: Brooklyn Heights, OH
Job Type: Full-Time | On-site
Schedule: 6:00 AM – 3:00 PM on shop days
Travel: Approximately 50% initially
Job Overview
We are seeking an experienced Service Lead Technician to support industrial water and wastewater treatment systems. This role involves leading field service operations, troubleshooting equipment, coordinating system startups and commissioning, and training technicians.
Key Responsibilities
- Lead customer startups, commissioning, and field service activities.
- Troubleshoot mechanical, electrical, and control systems, including PLCs, HMIs, and instrumentation.
- Service industrial water treatment, wastewater treatment, reverse osmosis, and water purification equipment.
- Perform preventive maintenance, inspections, and system checks.
- Prepare service reports and recommend repairs, replacement parts, and system upgrades.
- Coordinate service schedules with customers, engineering, and project management teams.
- Assist with service quotes, contracts, renewals, and preventive maintenance schedules.
- Train and mentor technicians on troubleshooting and service procedures.
- Support shop testing and equipment preparation when not traveling.
Qualifications
- 5+ years of field service experience with industrial process, water, or wastewater treatment equipment.
- Strong troubleshooting skills involving pumps, valves, instrumentation, and electrical controls.
- PLC and HMI troubleshooting experience; Allen-Bradley experience preferred.
- Experience with equipment startups, commissioning, and customer coordination.
- Previous experience training or leading technicians.
- Strong communication and customer service skills.
- Shop fabrication, piping, or welding experience is a plus.
- Valid driver's license and clean driving record.
- Willingness to travel approximately 50% of the time initially.
- Ability to pass a pre-employment drug screen.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Cash balance pension plan
- Profit sharing and bonus opportunities
- Paid time off (PTO)
- Overtime potential and travel per diem
- Clean, air-conditioned work environment
How to Apply
Interested candidates can apply directly or email their updated resume, expected salary range, and interview availability to: