Greetings !!
One of our client TOP MNC looking for Servicenow CMDB & ITOM
Role: Service Now ITOM, CMDB
Experience: 8+ & 12+ Years
Location: Bangalore, Noida, Gurgaon, Pune, Mumbai, Hyderabad - Hybrid 3 days in a Week WFO
Immediate Joiners Only
Excellent Communication Skills
Note: We only need candidates who can attend the F2 F discussion at any of our client locations.
JD:
Lead the CMDB upliftment programme — owning CI class model design, CI relationship mapping, and the end-to-end population strategy across domains Design and implement manual CSV import process for Digital application CIs — defining import templates, field mapping and Transform Map configuration Configure and validate Service Graph Connectors: — ensuring accurate CI discovery and store hierarchy population Design the store hierarchy and validate API integration for Asset reference data Define CMDB data quality rules — master join key, duplicate CI prevention, device retirement process, firmware/OS currency — and implement enforcement via Transform Map validation Establish CMDB completeness reporting using Platform Analytics and define completeness KPIsSkills & Experience Required
6–9 years of Service Now experience with at least 3 years focused on ITOM, CMDB and Service Asset & Configuration Management (SACM) Proven hands-on experience with Service Now Discovery, Service Mapping and CMDB 360 (multisource) Experience configuring Service Graph Connectors Strong understanding of CMDB CI class model, CI relationships and the Common Service Data Model (CSDM) Experience with Hardware Asset Management (HAMPRO) or IT Asset Management (ITAM) in Service Now Proficient in Service Now Transform Maps, Import Sets and data normalisation techniques Service Now Flow Designer and scripting (Java Script / Glide API) for workflow automation Experience leading a team of 2–4 developers and providing technical mentorship Ability to produce clear technical documentation for ConfluenceDesirable
Service Now Certified Implementation Specialist — ITOM or ITSM Experience with integrations of CMDB with 3 rd party systems such as MDM Platforms, End Point Management, Network device management, etc Experience with ITOM AIOps Professional or Event Management implementation Understanding of HAMPRO integration with Event Management for incident enrichment Knowledge of ITIL v4 — particularly Service Asset & Configuration Management practicesThis listing is sourced from a third-party job board. Applying will redirect you to the original posting.