Who We Are
CALIFIA® is the gold standard in extracorporeal circulation simulation - the high-fidelity patient simulator that hospitals, universities, and the world's leading medical-device manufacturers rely on to teach clinicians how real patient physiology behaves before, during, and after ECMO, heart-lung bypass, and ECLS. From Mayo Clinic and Cleveland Clinic to programs across Europe, Asia, and Africa, CALIFIA® is how a new generation of clinicians learns to make time-sensitive, life-or-death decisions safely - on a simulator instead of on a patient.
Biomed Simulation is at an inflection point. Several new products are advancing through the pipeline, a capital raise is actively underway, and demand for the platform continues to grow worldwide. This is a rare moment to put your fingerprints on the systems that train clinical teams around the globe.
The Role
This is a hands-on, project-based engagement for a mid-level service and repair engineer who is energized by getting to the bottom of a problem.
The successful candidate takes ownership of the CALIFIA® repair backlog in the company's Service & Repair Depot: receiving returned units, reproducing reported failures, running disciplined diagnostics, and isolating each root cause to hardware, software, or the communication between them - then repairing or coordinating the fix and using QA testing protocols to validate the repair before the unit ships back.
Equally central to the role is what gets left behind. The engineer documents repair procedures and troubleshooting logic clearly, establishes repeatable service processes where today's are informal, and transfers that knowledge to internal staff so the team can support repairs and ensure parts availability. In short, this role both clears the work in front of it and builds the capability that outlasts it.
Who You'll Work With
Reporting Line
This role reports to the Operations Manager, who oversees parts, supply availability, and the relationship with the company's contract manufacturing partner in Germany. Because the Operations Manager is not based on-site, this role demands exceptional written documentation and proactive, structured communication. Repair findings, parts and supply needs, and project status must be captured clearly enough to be understood and acted on remotely, without relying on in-person conversation. Attention to detail here is not a nice-to-have - it is how the operation runs.
Founder & CTO
The engineer also works closely, as needed, with the company's Founder and CTO - a leader with deep product history and authoritative command of the clinical and physiological behavior CALIFIA® is designed to reproduce, who is not an engineer by background. The successful candidate is therefore self-sufficient on the engineering side: able to take his guidance on how a patient or device should behave and translate it into hardware and software diagnostics, asking sharp, well-framed questions rather than expecting board-level troubleshooting in return.
What You'll Do
Diagnostics & Root Cause Analysis (the core of the role)
Hardware Service & Repair
Documentation & Remote Communication
Knowledge Transfer & Process Enablement
What You Bring (Required)
Preferred Experience
Engagement Details
Who Succeeds Here
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.
Arab Dental Center
مجمع زون الطبي
ALDAFNA MEDICAL CENTER
ALDAFNA MEDICAL CENTER