We are seeking an experienced ServiceNow Technical Architect with fluency in Arabic to join a leading technology consulting organisation in Dubai. This is a fantastic opportunity to work on large-scale high-impact ServiceNow projects partnering with enterprise clients across the region.
Role Overview:
As a Technical Architect you will lead the design development and implementation of scalable ServiceNow solutions. Acting as a trusted advisor you will work closely with clients to translate business requirements into robust best-practice technical designs while mentoring delivery teams and ensuring high-quality outcomes.
Key Responsibilities:
Lead the architecture design and deployment of ServiceNow solutions across multiple modules.
Translate client requirements into technical specifications and solution designs.
Develop configure and integrate ServiceNow applications and workflows.
Ensure adherence to ServiceNow best practices coding standards and platform governance.
Drive integrations using REST SOAP and other APIs.
Provide technical leadership and mentorship to consultants and developers.
Oversee platform upgrades releases and performance optimisation.
Collaborate with stakeholders to ensure successful adoption of solutions.
Required Skills & Experience:
Fluent in Arabic and proficient in English.
6 years of hands-on ServiceNow experience across ITSM ITOM CSM HRSD or ITBM.
Proven experience as a ServiceNow Technical Architect ideally with CTA certification.
Strong background in Service Portal development mobile apps and integrations.
ITIL v4 Foundation certification.
Excellent stakeholder engagement problem-solving and leadership skills.
Desirable:
Experience working in the Middle East or on multilingual projects.
Additional ServiceNow certifications (CIS CAD CSA).
Why Join:
Work with a forward-thinking consultancy delivering cutting-edge ServiceNow solutions.
Collaborate with an expert multicultural team.
Attractive salary package relocation support to Dubai.
Opportunities for career progression and continuous learning.
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