ServiceNow Developer
Location: Washington, DC (Hybrid 2-3 days onsite weekly)
Company: Big Impact Tech (BIT)
Clearance Required: Active Secret
About Big Impact Tech
Big Impact Tech (BIT) is a Small Business providing IT and business management consulting to federal and commercial clients. We deliver mission-focused solutions in data, cloud, cybersecurity, and program management.
Responsibilities
• Understand all technical aspects of the ServiceNow implementation including process and solution integration, workflow design and configuration, integration components (SSO, LDAP, etc.) and reporting
• Provide support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes and performing root cause analysis
• Perform basic no- to low- code configuration of ServiceNow such as catalog items, workflows, form views, choice lists, dashboards, portal, etc.
Required Qualifications
• At least two years of experience with ServiceNow development, including core ITSM tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, custom apps, and a development method
• -At least three years of experience with Web development, including Web Services, X-HTML, CSS3, SQL, XML, jQuery or Angular
• At least three years of experience in one or more of the following back-end technologies: JavaScript, PHP, .NET, Java, or ColdFusion integrations in ServiceNow
• Demonstrated ability delivering core applications such as Incident, Problem, Change, Service Catalog, and CMDB
• Demonstrated experience with ServiceNow APIs and integration
• Demonstrated experience developing solutions consistent with architectural standards and ServiceNow best practices
• Demonstrated ability planning and executing platform upgrades and application releases through Production and Preproduction environments
• Experience with Agile development methodologies and the ITIL framework
• BS/BA degree in Computer Science, MIS, or related IT discipline
• Additional four years of related professional experience can be substituted for a BS/BA degree
Preferred Certifications:
• ServiceNow Certified Applications Developer (CAD)
• ServiceNow CIS IT Service Management or other similar ServiceNow certification
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