Sr. ServiceNow Developer
100% Remote
FTE
Clearance Requirement: Must be a US Citizen to obtain security clearance.
Key Responsibilities
- Lead design and development of complex ServiceNow solutions across ITSM, CMDB, ITOM, HAM, SPM, and CSM
- Translate business requirements into scalable, maintainable technical solutions aligned to CSDM and platform standards
- Develop advanced platform components (Business Rules, Script Includes, Client Scripts, Flow Designer, IntegrationHub)
- Design and implement integrations (REST/SOAP, MID Server, external systems)
- Enforce development standards, code quality, and platform governance guardrails
- Conduct code reviews and approve technical designs
- Support release management, deployment readiness, and DevSecOps processes
- Collaborate with architects, functional leads, and governance boards (e.g., PGB)
- Mentor and guide mid/junior developers
- Support backlog refinement, technical estimation, and sprint execution
Required Skills & Experience
- 7–10+ years overall IT experience
- 5+ years ServiceNow development experience
- Advanced JavaScript and ServiceNow scripting (Glide APIs)
- Experience with Flow Designer, IntegrationHub, and automation frameworks
- Strong experience with at least 3 modules (ITSM + CMDB/ITOM/HAM/SPM/CSM)
- Experience designing and implementing integrations
- Experience working in Agile delivery environments
- Strong understanding of data models, especially CMDB/CSDM
- Experience with code versioning, testing, and deployment practices
Desired Skills & Domain Experience
- ServiceNow CAD and CSA certifications
- Experience with ITOM Discovery and Service Mapping
- Experience in multi-instance ServiceNow environments
- Familiarity with governance frameworks (CAB, PGB, release governance)
- Experience in federal or regulated environments
- Exposure to platform strategy, architecture, and scaling considerations
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