ServiceNow Developer
Location: Montgomery, Alabama (100% Onsite)
Duration: 12 Months (Contract)
Key Requirements:
- 3+ years of ServiceNow DEVELOPMENT experience (not administration).
- Strong JavaScript, ServiceNow scripting, and Glide API expertise.
- Experience with ITSM, SecOps, and/or GRC/IRM.
- REST/SOAP integration development experience.
- CMDB and Configuration Management knowledge.
Interested in long-term employment with the State.
Position Summary:
We are seeking an experienced ServiceNow Developer to design, develop, test, implement, and support solutions on the enterprise ServiceNow platform.
This is a hands-on development position, not a ServiceNow Administrator role. Candidates must have demonstrated experience writing code and developing ServiceNow solutions.
This engagement addresses an immediate need for ServiceNow development capacity while supporting the State's long-term staffing strategy. The selected candidate should be able to contribute immediately and have the skills and organizational fit to become a long-term member of the State's ServiceNow team.
Candidates must be willing and eligible to pursue transition to a State merit position if the opportunity becomes available.
Responsibilities:
- Design, develop, test, and deploy ServiceNow solutions.
- Develop JavaScript using ServiceNow and Glide APIs.
- Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.
- Develop workflows and automation using Flow Designer.
- Develop Service Catalog items, forms, approvals, and workflows.
- Develop and maintain REST/SOAP API integrations.
- Develop and support solutions across ITSM, Security Operations (SecOps), and Governance, Risk, and Compliance / Integrated Risk Management (GRC/IRM).
- Develop solutions involving CMDB data and integrations.
- Analyze requirements and create technical designs and specifications.
- Troubleshoot code, integrations, workflows, and application defects.
- Participate in testing, upgrades, releases, and production deployments.
- Maintain technical documentation and provide knowledge transfer.
Required Qualifications
- Minimum 3 years of hands-on ServiceNow development experience. Experience used to meet this requirement must be development experience, not ServiceNow administration.
- Strong experience with JavaScript, ServiceNow scripting, and Glide APIs.
- Hands-on development experience with Business Rules, Client Scripts, Script Includes, Flow Designer, Service Catalog, ACLs, and REST API integrations.
- Development experience with ServiceNow ITSM and/or SecOps and GRC/IRM.
- Working knowledge of CMDB and Configuration Management.
- Professional application development experience including coding, testing, implementation, and production support.
- Systems analysis experience including requirements analysis, technical specifications, and solution design.
Preferred Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Mathematics, Engineering, or a related technical field.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- ServiceNow implementation certifications related to ITSM, SecOps, or GRC/IRM.
- Experience with IntegrationHub, ITOM, Discovery, or Service Mapping.
- Experience developing solutions across multiple ServiceNow product areas.
- State government or large enterprise experience.