The Services Team Leader will act as the DECT Subject Matter Expert (SME) and global technical authority for operations, driving execution standards, operational excellence, and competency development across the organization.
This role combines deep technical expertise, field credibility, and leadership, with responsibility for supporting global operations, developing field personnel capability, and ensuring consistent delivery standards.
Act as the DECT expert and global SME for wireline and Sondex operations
Provide technical leadership and guidance to field teams, Service Specialists, and operational leaders
Support global operations on critical jobs, complex environments, or high‑risk activities when required
Lead and deliver operations training programs, including:
Service Specialists
Field Engineers / Operators
Crew competency development and certification support
Drive standardization of best practices across regions:
Job execution
Equipment handling
Operational procedures
Support continuous improvement initiatives, including:
Lessons learned
Failure analysis and feedback loops
Performance optimization
Act as technical escalation point for complex operational challenges
Work closely with:
Service Delivery teams
Maintenance and Equipment functions
Global product line and technical teams
Have a Diploma or Bachelor’s degree in Engineering (Electrical, Electronics, Mechanical, or Mechatronics)
Have experience in Field Operations
Demonstrate experience with Sondex tools and wireline service execution (preferred)
Possess strong knowledge of wireline operations, deployment methods, and wellsite challenges
Demonstrate experience in troubleshooting, job execution, and service quality delivery
Have the ability to coordinate effectively with maintenance, equipment, and service delivery teams
Exhibit strong understanding of customer requirements and service delivery expectations.
Desired to have strong leadership and decision‑making skills under pressure
Preferred to have a high level of accountability and ownership mindset
Having working knowledge of SAP or similar systems for equipment and job tracking (preferred).
Should be willing to do international travel
The Baker Hughes internal title for this role is: Services Team leader - On Site Services
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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