Social Media and Internal Communication Lead (Manager)

Job Description: Manager – Social Media and IC Lead

Position & Location- Manager – Social Media and Internal Communications Lead – B2B

Reports to DGM – Brand & Comms (B2B)

Why this position exists?

The position holder is responsible for assisting the B2B Head of Marketing and DGM – Brand & Comms in the delivery of Social Media and Employee Communications for Airtel Business.

Responsibilities- Integrated Communications

Key Result Areas

▪ Internal Communications

- Execution of employee communication plan to enhance employee engagement & bolster employer branding

- Innovative approaches to engage employees located in circle offices besides corporate office

- Executing senior leadership communications and townhalls

- Knowledge of new technologies and trends for employee communications (preferred)

▪ Social Media for Airtel Business

- Liaising with the digital agency to execute the Social Media content calendar

- Liaising with product marketing managers to amplify AB’s products and thought leadership

- Proactively identify diverse Social Media opportunities to highlight employee stories while ensuring brand compliance and correctness

▪ Event Management

- Capable of planning and executing employee/industry events of small and large scale involving key stakeholders

- Is cost efficient

- Understands unique business requirements and supports initiatives within the overall organizational policies and processes Capabilities and competencies Excellent communication skills – written and verbal Creative, Designing on Canva or using AI People Focus Hands on experience with web technologies, and Presentation tools Interpersonal Skills, Team player Self-Starter, Drive for results Well versed with usage of social media channels, especially LinkedIn Experience

Minimum 3-5 years in Content Writing, Social Media, Internal Communications