Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
Senior ManagerJob Description & Summary
The xLoS Solution Architect is responsible for developing the overall solution including the development of solutions that span multiple lines of service which are non-traditional (industry specific/bespoke). This role involves translating complex business requirements into scalable and efficient technology solutions driving operational excellence supporting market activation and delivering enhanced value for clientsJob Summary:
The xLoS Solution Architect is responsible for developing the overall solution including the development of solutions that span multiple lines of service which are non-traditional (industry specific/bespoke). This role involves translating complex business requirements into scalable and efficient technology solutions driving operational excellence supporting market activation and delivering enhanced value for clients .
Roles and Responsibilities:
Develops and executes the cross line of service solutioning strategy for Managed Services offerings aligned with business objectives and industry best practices
Leads and ta ke s a c c o un t ability for the solution he/she is responsible for . Work with team of technical professionals architects and support staff fostering a culture of continuous improvement and collaboration to maximize efficiency and effectiveness
Identifies opportunities for collaboration and integration across multiple Lines of Service
Leads the design and development of integrated solutions that cater to the unique needs of multiple Lines of Service
Ensures alignment of solutions with business requirements and compliance standards
Collaborates closely with clients to understand their cross-functional requirements and deliver tailored solutions
Provides expert advice and recommendations to clients to optimize their business processes
Provides technical leadership and guidance to multiple stakeholders across the business
Stays updated with emerging changes and trends to drive continuous improvement in solutioning approaches
Identifies potential risks and challenges related to cross line of service solutioning and implementing effective mitigation strategies
Fosters strong relationships with internal stakeholders including business leaders and technology teams to promote effective collaboration
Acts as a point of contact for cross line of service solutioning queries and discussions
Ensures compliance with technology contracts and agreements. Expected Skills:
Solution Architecting
Up to date knowledge on various technology and its uses
Team management
Commercial model review
Transition management
Expected Competencies:
Strategic mindset
Stakeholder management
Ability to influence
Communicate with impact
Project management
Results driven
Drive organizational excellence
Required Language Skills:
Proficient in written and spoken English. Arabic is a plus
Minimum Education and Specific Qualification:
Bachelors Degre / Business Management / masters degree Business Management / Administration or equivalent from an accredited university
Certifications ( e.g. PMP ) is desirable
Minimum years experience required
Minimum of 1 2 years of professional work experience with a proven portfolio of projects in solu t i on management across various industries either from BPO/ outsourcing projects/ Shared Services preferably in the Middle East and experience in managing and leading teams
Additional application instructions
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Coaching and Feedback Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion 32 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Up to 20%Available for Work Visa Sponsorship
YesGovernment Clearance Required
YesJob Posting End Date
Required Experience:
Senior Manager
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