Job Description:
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
As a Solution Specialist, Manager, you will serve as the critical bridge between customers, sales teams, product managers, and solution engineering teams within SITA’s Communications Data Exchange (CDX) Portfolio. You will combine technical expertise, customer engagement, and commercial acumen to help drive business growth across the Middle East and Africa region. This role focuses on translating complex customer requirements into compelling solution narratives, enabling successful customer engagements, and accelerating opportunities from initial discovery through solution positioning and offer development. Reporting to the Product Management Director within Communications Data Exchange, you will play a key role in expanding SITA's connectivity, cybersecurity, networking, and managed services portfolio by partnering closely with Business Development Managers, Product Managers, and Solution Engineers. You will act as the customer advocate throughout the sales journey, ensuring customer challenges, technical requirements, and business objectives are effectively translated into successful solution outcomes. This role is ideal for a technical pre‑sales professional seeking to expand into a highly customer‑facing, commercially focused position while maintaining strong involvement in solution strategy and technology discussions.
We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your team’s needs)
Flex Day: Make your workday suit your life and plans.
Flex Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self‑identify in the application process.
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