Position Overview:
This role is ideal for someone from a Risk Audit or Compliance background who enjoys working closely with customers solving complex problems and presenting thoughtful high-impact solutions in a commercial environment.
As a Solutions Engineer at Diligent you will partner closely with Sales to help organisations understand how our platform can transform the way they manage risk audit and compliance. Youll act as a trusted advisor to senior stakeholders translating risk and audit challenges into clear compelling solutions that drive real business value.
If you enjoy combining domain expertise storytelling and customer interaction and want to move beyond traditional internal risk or audit roles this is a strong next step.
Key Responsibilities:
Partner closely with Sales to support the full pre-sales lifecycle helping customers understand how Diligent solves real-world risk and audit challenges.
Deliver tailored high-impact software demonstrations that clearly articulate business value not just product features.
Engage confidently with senior leaders across Audit Risk Compliance IT and Governance functions.
Translate customer pain points into clear solution narratives that support deal progression and closure.
Design and present solution architectures that align with customer objectives and regulatory environments.
Articulate the cross-platform value of the Diligent Platform and how it supports integrated GRC programs.
Collaborate with Product teams to provide customer and domain feedback on product enhancements.
Support marketing initiatives such as webinars industry events and thought-leadership content.
Apply practical knowledge of Audit Risk Management and IT Compliance in customer conversations.
Leverage familiarity with industry frameworks such as COSO ERM ISO 31000 NIST RMF and related standards.
Demonstrate how modern GRC platforms enable risk identification assessment monitoring and mitigation at scale.
Required Skills/Experience
Experience working with SaaS solutions or strong interest in moving into a commercial customer-facing environment.
Strong presentation and communication skills with the ability to simplify complex topics.
Comfortable partnering with Sales and contributing to commercial outcomes.
Curious self-driven and motivated to continuously deepen both technical and domain knowledge.
About Us
Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.
At Diligent were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge but as an opportunity. The future belongs to those who keep learning and we are building it together. At Diligent youre not just building the future - youre an agent of positive change joining a global community on a mission to make an impact.
Learn more or follow us onLinkedIn andFacebook
What Diligent Offers You
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.
Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time. We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .
Required Experience:
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