About Telnyx

Telnyx is an industry leader thats not just imagining the future of global connectivitywere building it. From architecting and amplifying the reach of a private global multi-cloud IP network to bringing hyperlocal edge technology right to your fingertips through intuitive APIs were shaping a new era of seamless interconnection between people devices and applications.

Were driven by a desire to transform and modernize whats antiquated automate the manual and solve real-world problems through innovative connectivity solutions. As a testament to our success were proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us you can be part of laying the foundations for this interconnected future. Were currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

As a Solutions Engineer for MENA you will partner closely with Account Executives Sales Development Representatives Product and Engineering to help customers understand evaluate and implement Telnyx solutions across the Middle East.

You will act as the technical expert throughout the sales cycle: leading technical discovery delivering product demos designing solution architectures answering customer questions supporting proof-of-concept work and helping remove technical blockers that could slow or prevent a deal from closing.

This role is ideal for someone who understands telecom cloud infrastructure networking SIP/VoIP contact center technology APIs or AI-powered communications and who enjoys translating technical capabilities into clear business value for customers across MENA.

You should be comfortable engaging with a wide range of audiences from developers and technical champions to product leaders CTOs CIOs and business executives. Fluency in English plus Gulf Arabic is important for supporting customers across the region.

Responsibilities

Partner with the MENA sales team to own the technical side of customer opportunities from discovery through close
Lead technical discovery to understand customer requirements current architecture pain points and business goals
Recommend integration strategies solution architectures platforms and application infrastructure using Telnyx products
Deliver technical presentations product demonstrations workshops and proof-of-concept support
Explain Telnyx products across Voice SIP Trunking Messaging Wireless/IoT Networking Storage AI and Voice AI
Help customers evaluate Telnyx APIs network capabilities and communications infrastructure
Identify technical objections and work with Sales Product and Engineering to resolve blockers
Support customer and partner integrations in real-world environments
Build lightweight prototypes or demos that show how Telnyx products can solve customer problems
Maintain deep knowledge of Telnyxs existing and future products
Serve as the voice of the customer by sharing technical feedback with Product and Engineering teams
Support customer meetings partner conversations trade shows and regional events as needed

What Were Looking For

3 years of professional experience including at least 2 years in a client-facing technical role such as Solutions Engineering Sales Engineering Solutions Consulting Technical Consulting Support Engineering or Technical Architecture
Strong understanding of VoIP SIP telecom infrastructure networking contact center technology cloud platforms APIs or related technologies
Experience explaining complex technical concepts to both technical and non-technical audiences
Ability to translate business requirements into technical solutions and implementation plans
Strong presentation and demo skills
Experience working with sales teams during technical discovery evaluation POC and closing stages
Hands-on technical curiosity and comfort learning new products quickly
Business acumen and ability to connect technical value to customer outcomes
Fluency in English plus Gulf Arabic
Based in Dubai or elsewhere in GMT 4 or -1 with ability to support customers and travel as needed

Nice to Have

Experience with CPaaS UCaaS CCaaS SIP trunking programmable voice messaging wireless IoT or next-generation carrier technologies
Experience with AI integrations Voice AI conversational AI machine learning natural language processing or AI-powered customer experience tools
Experience building full-stack applications or working with modern programming languages and APIs
Experience selling or supporting cloud solutions for sales support marketing or customer engagement teams
Previous experience in telecom software engineering networking storage contact center or technical support environments
Fluency across English and Gulf Arabic

Why Telnyx

Telnyx sits at the intersection of telecom infrastructure APIs wireless connectivity and AI. As a Solutions Engineer you will help customers across MENA build better communications experiences while working with a technical product portfolio that spans real-time voice messaging wireless networking and AI-powered automation.

This is a high-impact role for someone who wants to work closely with customers influence technical sales strategy and help grow Telnyxs presence across MENA.

#LI-RH1

Required Experience:

Employment Type : Full Time
Experience: years
Vacancy: 1

Solutions Engineer, MENA

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