Job Location: Souq Waqif Boutique Hotel By Tivoli
Tivoli Hotels & Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive - evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.
Founded in 1933, Tivoli's long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.
To provide professional spa and beauty treatments while delivering a high standard of personalized guest service, ensuring a relaxing, safe, and memorable spa experience.
Key Responsibilities:
- Perform a variety of spa and beauty treatments, including massages, facials, body treatments, manicures, pedicures, and other beauty services as qualified.
- Conduct guest consultations and recommend suitable treatments and products based on individual needs.
- Maintain high standards of hygiene, sanitation, grooming, and treatment-room cleanliness.
- Prepare treatment rooms and ensure all products, equipment, towels, and supplies are properly arranged.
- Provide professional and attentive service while maintaining guest privacy and comfort.
- Promote spa treatments, packages, memberships, and retail products appropriately.
- Maintain accurate guest treatment records when required.
- Follow all spa operating procedures, health and safety standards, and hotel policies.
- Report maintenance concerns, product shortages, or equipment issues promptly.
- Support spa reception and other team members during busy periods when required.
- Participate in training and continuously develop knowledge of treatments, products, and wellness trends.
Qualifications & Experience:
- Recognized certification or diploma in Massage Therapy, Beauty Therapy, Cosmetology, or a related field.
- Previous experience as a Spa or Beauty Therapist, preferably within a luxury hotel or resort.
- Knowledge of different massage techniques, facial treatments, and beauty services.
- Good communication and interpersonal skills.
- Professional appearance and strong guest-service orientation.
- Ability to work flexible shifts, including weekends and public holidays.
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