Where Every Touch Meets Genuine Care
At JA Hatta Fort Hotel, we believe the most memorable spa experiences are not defined by treatments alone, but by how our guests feel when they leave.
Job Description
Spa Therapist
JA Hatta Fort Hotel
Nestled amongst the natural beauty of the Hajar Mountains, our spa offers a place to slow down, recharge, and reconnect. We’re looking for a passionate Spa Therapist who brings skill, warmth, and genuine care to every guest interaction, creating moments of wellbeing that stay with our guests long after their visit.
If you have a passion for wellness, a commitment to exceptional service, and a desire to make a positive difference in peoples day, we’d love to hear from you.
What Youll Do
Deliver Exceptional Wellness Experiences
- Provide professional treatments in accordance with approved standards and spa protocols
- Create personalized experiences that leave guests feeling refreshed, renewed, and cared for
- Conduct guest consultations and recommend suitable treatments based on individual needs
- Explain treatment benefits, techniques, and post-treatment care
- Promote wellness, relaxation, and healthy lifestyle practices
- Recommend retail and homecare products to support guests wellbeing journeys
Create Meaningful Guest Connections
- Welcome every guest with warmth, confidence, and professionalism
- Ensure every guest feels comfortable, valued, and cared for throughout their spa experience
- Protect guest privacy and maintain the highest standards of professionalism
- Anticipate guest needs and consistently exceed expectations
- Build trust through genuine care, product knowledge, and expert recommendations
Maintain the Highest Spa Standards
- Prepare treatment rooms and workstations to exceptional standards
- Ensure products, supplies, and professional stock levels are maintained at all times
- Follow hygiene, health, safety, and cleanliness procedures
- Create the perfect treatment environment through attention to lighting, music, temperature, and ambience
- Support linen management, inventory control, and spa operational requirements
- Maintain treatment rooms that are welcoming, organized, and guest-ready at all times
Be a Spa Ambassador
- Stay up to date with spa treatments, wellness trends, products, and current promotions
- Support spa events and promotional activities
- Work collaboratively with colleagues to deliver seamless guest experiences
- Contribute positively to a culture focused on wellness, care, and excellence
Qualifications
What Were Looking For
- Certified Therapist or Diploma in Therapeutic Education
Experience
- Minimum 2 years experience in a similar role
- Previous experience in a 4 or 5-star hotel spa environment preferred
Skills
- Fluent English communication skills
- Strong guest service and interpersonal skills
- Passion for wellness and holistic care
- Professional presentation and positive attitude
- Basic computer skills
- Ability to thrive in a guest-focused environment
Ideal Candidate Profile
Were Looking For Someone Who
- Has a genuine passion for wellness and helping others feel their best
- Understands that exceptional spa experiences are built on both skill and care
- Brings a calm, positive, and professional presence to every interaction
- Takes pride in delivering exceptional service and attention to detail
- Enjoys building meaningful connections with guests
- Values teamwork and contributes to a positive working environment
Why Join JA?
At JA, we believe the most memorable experiences are created by people who genuinely care.
This is your opportunity to be part of a team that helps guests slow down, recharge, and reconnect while working in one of the UAE's most unique resort destinations.
Fresh. Warm. Real.
Thats how we welcome our guests. Thats how we support our colleagues. Thats who we are.
Giving Our All.
Creating moments of wellbeing through every touch, every treatment, every day.
Job Details
Role Level: Associate
Work Type: Full-Time
Country: United Arab Emirates
City: Dubai
Company Website: Function: Healthcare & Medical Services
Company Industry/
Sector: Hospitality
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